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CLUBS SERVER - Prudential Center

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $10.75
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Work Schedule

Standard Hours
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Benefits

Instapay
Health and Wellness Program
Associate Shopping Program
Discount Marketplace
Employee assistance program
Paid Time Off

Job Description

Prudential Center, located in Boston, Massachusetts, is a premier entertainment and sports venue that hosts a wide variety of events, including concerts, sporting events, and other large-scale gatherings. It is well-known for offering an exceptional experience to all its visitors, with state-of-the-art facilities and a vibrant atmosphere that attracts both locals and tourists alike. The venue is part of a larger network of entertainment spaces and partners with some of the top food and beverage service providers in the industry. One such partner is Levy, a leading company in hospitality and food services with a rich history of over 40... Show More

Job Requirements

  • High school diploma or equivalent
  • prior food service experience is preferred but not required
  • ability to communicate effectively
  • availability to work flexible schedules including nights and weekends
  • ability to stand for extended periods
  • basic cash-handling skills
  • adherence to food safety and sanitation regulations
  • ability to work as part of a team
  • must be at least 18 years old

Job Qualifications

  • High school diploma or equivalent
  • prior experience in food service or customer service preferred
  • strong communication skills
  • ability to work in a fast-paced environment
  • knowledge of food safety and sanitation standards
  • basic math skills for handling transactions
  • ability to work flexible hours including nights, weekends, and holidays
  • customer-oriented with a friendly and professional demeanor

Job Duties

  • Promptly and warmly greet guests in the dining room
  • takes food and beverages in an efficient manner, following established steps of service
  • delivers food promptly and professionally
  • maintains safe food handling and sanitation standards
  • follows up periodically to assist with any additional needs or requests
  • demonstrates complete understanding of menu items and ingredients
  • advises guests on appropriate combinations of food and drinks when requested
  • accommodates reasonable requests and notes preferences
  • communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
  • exhibits exceptional communications skills and demonstrates ability to get along well with others
  • remains flexible and patient when communicating with guests and staff
  • collects tickets and follow proper cash-handling procedures
  • promotes a clean, safe and neat environment for guests
  • maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
  • promptly addresses complaints or issues
  • relays relevant information or complaints directly to supervisor
  • ensures that the dining room is properly set up prior to and after the service period
  • keeps area clean and neat while meeting established sanitation standards
  • operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
  • works with staff of other departments to perform job duties during special events and functions
  • performs other duties as assigned

Job Qualifications

Experience

No experience required

Job Location

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