Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $80,169.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental bonding leave
Job Description
Delaware North is a renowned global hospitality and food service company with a rich heritage of over 100 years. As a family-owned business, Delaware North has established itself as a leading provider of food and beverage services in diverse locations ranging from iconic sports arenas and national parks to exciting casinos and hotels. The company is committed to offering exceptional experiences through sustainable and locally focused menus, innovative hospitality practices, and a supportive work environment that encourages growth and success. Delaware North's operations are marked by their dedication to quality, excellence, and community engagement, making it a respected leader in the hospitality industry.
At Climate Pledge Arena in Seattle, Washington, Delaware North manages first-rate food and beverage services, providing guests with an unmatched premium hospitality experience. Climate Pledge Arena is noteworthy for being the world's first net zero-certified arena, emphasizing sustainability alongside world-class entertainment. This venue hosts major sports teams such as the NHL's Seattle Kraken and the WNBA's Seattle Storm, as well as premier live music and entertainment events, attracting diverse crowds seeking memorable experiences.
The Club Manager role at Delaware North within Climate Pledge Arena offers a unique opportunity to lead and elevate the premium club bars, inseat service, and catering events. This position demands a passionate and dedicated leader committed to maintaining the highest standards of service while fostering a positive and dynamic work culture. As the Club Manager, you will oversee all club operations, ensuring seamless coordination and exceptional guest relations. Motivating, training, and developing your team members will be central to your success, as well as managing administrative responsibilities like ordering, inventory control, scheduling, and operational reporting.
Compensation for this full-time role starts at a base salary of $80,169 per year, with additional earning potential through an annual bonus plan tied to company and individual performance, along with an uncapped sales incentive program. Delaware North prioritizes providing competitive pay along with a comprehensive benefits package designed to support employees' well-being and professional advancement.
This role requires at least two years of experience in restaurant or club management, preferably within high-volume settings, with a strong understanding of budgets, cost controls, inventory management, and P&L accountability. Additionally, prior bar management experience is required, alongside proficiency with point of sale systems and essential computer applications such as Word, Outlook, and Excel. Certifications such as ServSafe, Food Safety Handler, and Training for Intervention Procedures are highly valued, and support for obtaining these credentials will be provided.
The Club Manager must be adept at upholding rigorous food and beverage service standards, health regulations, and safety procedures to ensure guest satisfaction and compliance. Being flexible in scheduling to accommodate variable business demands is also vital. This position provides a chance to join a globally respected company that values its people, encouraging professional growth within a legacy of excellence. Join Delaware North and be part of a team that shapes the future of premium hospitality in one of the most sustainable venues in the world.
At Climate Pledge Arena in Seattle, Washington, Delaware North manages first-rate food and beverage services, providing guests with an unmatched premium hospitality experience. Climate Pledge Arena is noteworthy for being the world's first net zero-certified arena, emphasizing sustainability alongside world-class entertainment. This venue hosts major sports teams such as the NHL's Seattle Kraken and the WNBA's Seattle Storm, as well as premier live music and entertainment events, attracting diverse crowds seeking memorable experiences.
The Club Manager role at Delaware North within Climate Pledge Arena offers a unique opportunity to lead and elevate the premium club bars, inseat service, and catering events. This position demands a passionate and dedicated leader committed to maintaining the highest standards of service while fostering a positive and dynamic work culture. As the Club Manager, you will oversee all club operations, ensuring seamless coordination and exceptional guest relations. Motivating, training, and developing your team members will be central to your success, as well as managing administrative responsibilities like ordering, inventory control, scheduling, and operational reporting.
Compensation for this full-time role starts at a base salary of $80,169 per year, with additional earning potential through an annual bonus plan tied to company and individual performance, along with an uncapped sales incentive program. Delaware North prioritizes providing competitive pay along with a comprehensive benefits package designed to support employees' well-being and professional advancement.
This role requires at least two years of experience in restaurant or club management, preferably within high-volume settings, with a strong understanding of budgets, cost controls, inventory management, and P&L accountability. Additionally, prior bar management experience is required, alongside proficiency with point of sale systems and essential computer applications such as Word, Outlook, and Excel. Certifications such as ServSafe, Food Safety Handler, and Training for Intervention Procedures are highly valued, and support for obtaining these credentials will be provided.
The Club Manager must be adept at upholding rigorous food and beverage service standards, health regulations, and safety procedures to ensure guest satisfaction and compliance. Being flexible in scheduling to accommodate variable business demands is also vital. This position provides a chance to join a globally respected company that values its people, encouraging professional growth within a legacy of excellence. Join Delaware North and be part of a team that shapes the future of premium hospitality in one of the most sustainable venues in the world.
Job Requirements
- Minimum of 2 years of experience as a restaurant manager, assistant manager, or similar role, preferably in a high-volume establishment
- Previous bar experience required
- Strong leadership and interpersonal skills
- Knowledge of food and beverage service standards, health regulations, and safety procedures
- Financial acumen and proficient computer skills including Word, Outlook, Excel, and point of sale systems
- Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
- Capacity to work a flexible schedule to accommodate business levels
Job Qualifications
- Minimum of 2 years of experience as a restaurant manager, assistant manager, or similar role, preferably in a high-volume establishment
- Previous bar experience
- Strong leadership and interpersonal skills, with the ability to foster teamwork and motivate team members
- Knowledge of food and beverage service standards, health regulations, and safety procedures
- Financial acumen and proficient computer skills, including Word, Outlook, Excel, and point of sale systems
- Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
- Capacity to work a flexible schedule to accommodate business levels
Job Duties
- Manage all club operations, ensuring smooth coordination across premium clubs, bars and inseat dining
- Train, motivate, and develop team members to maintain high performance and professionalism
- Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
- Assist with administrative tasks, including ordering, inventory, scheduling, and operational reporting
- Continuously monitor the point of sale system, checking for errors, price variations, and accuracy
- Monitor and enforce health, safety, and sanitation standards in compliance with regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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