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ClubLife Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee wellness programs
Career development opportunities

Job Description

Invited is a prestigious leader in the hospitality and service industry, boasting a rich history that began in 1957. Over the decades, Invited has established itself as the largest owner and operator of private clubs across the United States, managing more than 150 elite country clubs, city clubs, and athletic clubs. With a robust team exceeding 17,000 employees nationwide, Invited’s mission is deeply rooted in building meaningful relationships and enriching the lives of its members and guests. The clubs under Invited’s care provide an unparalleled array of first-class amenities. These include championship golf courses designed to challenge and delight enthusiasts,... Show More

Job Requirements

  • Minimum one year of experience in the hospitality industry or similar role
  • high school diploma or equivalent
  • strong communication skills
  • service-oriented mindset
  • proficiency with Microsoft Office Suite
  • ability to work collaboratively in a team environment
  • excellent organizational skills
  • positive attitude
  • ability to multitask and manage time efficiently

Job Qualifications

  • Minimum one year of experience in the hospitality business or a similar role
  • service-oriented mindset
  • strong communication skills in verbal, written, phone, text, and social media communications
  • strong organizational skills and attention to detail
  • competent in multiple systems including Microsoft Office Suite
  • positive attitude and willingness to work as part of a team
  • ability to multi-task and prioritize time effectively
  • high school diploma or equivalent

Job Duties

  • Direct members and guests to their destinations within the club
  • provide business and concierge services to members
  • be proactive in creating magic moments
  • inform members and guests of club services, features, upcoming events, room locations, and amenities both in person and over the phone
  • assist members in providing information for and scheduling appointments and reservations for club programs and services
  • maintain the lobby, front entrance, workstation, and surrounding areas clean and well-stocked
  • accommodate member and guest requests for business services including faxing, copying, mailing, and other concierge services
  • assist member experience initiatives including club newsletter, message on hold, website calendar, and other marketing collateral
  • seat guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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