Clubhouse Assistant / Barista - LA

Rapha is an innovative and passionate company with a mission to make cycling the most important sport globally by transforming the lives of millions. As a leader in premium cycling apparel and culture, Rapha is committed to creating the world's greatest cycling community through its Rapha Cycling Club (RCC). The company invests deeply in supporting cyclists and enthusiasts by offering exclusive clubhouses located in vibrant cycling cities around the world. These clubhouses serve as hubs where the cycling community can gather to enjoy Rapha’s high-quality products, limited-edition apparel, and an excellent café experience featuring top-tier coffee and food. Clubhouses also broadcast live races, host special events, exhibitions, and serve as focal points for cycling culture and sports engagement. Rapha’s dedication to creating a welcoming environment and fostering community spirit is evident in these spaces, which help inspire a life by bike and promote vibrant cycling culture.

The Clubhouse Assistant plays a crucial role in delivering the legendary Rapha customer experience within both retail and café areas of the clubhouse. This position is perfect for a people-oriented individual who is welcoming, engaging, and a refined brand ambassador for Rapha. As the first point of contact for visitors, the Clubhouse Assistant is responsible for building meaningful relationships, uncovering customer needs, and providing personalized solutions through expert product knowledge. The role also entails seamlessly covering all areas of the clubhouse, including recommending and preparing café offerings such as coffee, in addition to maintaining high standards in visual merchandising and housekeeping. Furthermore, the assistant supports event planning and delivery while contributing to a positive and inspiring working environment. This role requires an individual passionate about cycling culture, customer service excellence, and someone who embodies Rapha's core values of passion, determination, creativity, and communication. The Clubhouse Assistant position is a blend of luxury retail and hospitality, offering a unique and dynamic work setting within a prestigious global cycling brand. This role typically involves working a variety of shifts, including mornings, evenings, weekends, and occasionally holidays, catering to both the retail and café sides of the operation. Rapha is committed to investing in their employees by offering extensive benefits and a collaborative workplace culture focused on personal and professional growth.