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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Apparel discount
clothing allowance
Free membership
Healthcare package
Parental leave
401K Program
Paid Time Off
Job Description
Rapha is an innovative and passionate company with a mission to make cycling the most important sport globally by transforming the lives of millions. As a leader in premium cycling apparel and culture, Rapha is committed to creating the world's greatest cycling community through its Rapha Cycling Club (RCC). The company invests deeply in supporting cyclists and enthusiasts by offering exclusive clubhouses located in vibrant cycling cities around the world. These clubhouses serve as hubs where the cycling community can gather to enjoy Rapha’s high-quality products, limited-edition apparel, and an excellent café experience featuring top-tier coffee and food. Clubhouses also... Show More
Job Requirements
- Experience in a luxury retail environment
- Passionate about delivering legendary customer experiences
- A proven track record of delivering results and the drive to exceed expectations
- Personable and friendly – a good communicator that is approachable and engaging
- Ability to prioritise and demonstrate initiative
- Knowledge of the Rapha brand
- Ability to work a mixture of morning, evenings, weekends and some holidays
- Interested in cycling or active sports is desirable
- An interest in coffee or barista training would also be an advantage
Job Qualifications
- Experience in a luxury retail environment
- Passionate about delivering legendary customer experiences
- A proven track record of delivering results and the drive to exceed expectations
- Personable and friendly – a good communicator that is approachable and engaging
- Ability to prioritise and demonstrate initiative
- Knowledge of the Rapha brand
- Interested in cycling or active sports is desirable
- An interest in coffee or barista training would also be an advantage
Job Duties
- Deliver the legendary Rapha experience by engaging, developing and maintaining relationships with all Clubhouse visitors
- Seamlessly move between all areas of the Clubhouse whilst delivering consistent world-class service
- Drive sales by effectively uncovering the customer’s needs and presenting appropriate range solutions
- Provide expert Rapha product knowledge
- Understand the full café offering and recommend menu items to customers
- Make great coffee for our customers
- Create a friendly and welcoming environment, where the sport and culture of cycling can flourish
- Communicate positively about the brand at all times, be a Rapha Ambassador and bring to life Rapha’s core values – Passion, Determination, Creativity & Communication
- Maintain the highest Visual Merchandising and House-keeping standards
- Assist in the planning and delivery of Clubhouse Rides and Events
- Assist in the preparation of café offerings to support the chef as required
- Support the team and work together to create an inspiring and positive working environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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