Club Manager (Lake Jackson)

Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers, with more than 2,000 locations worldwide. Known for its unique approach to fitness, Planet Fitness aims to create a welcoming, non-intimidating environment that is known as the "Judgment Free Zone." This dedication helps individuals of all fitness levels feel comfortable and supported as they pursue their health and wellness goals. Houston Fitness Partners is an independently owned franchisee of Planet Fitness and is recognized as a leading operator within the network. They emphasize core values such as caring for their team and members, having fun at work, honesty, accountability, and taking initiative to deliver outstanding service and results.

The Club Manager role at Houston Fitness Partners represents a dynamic leadership opportunity within the fitness industry, where the successful candidate will be responsible for managing staff, member relations, and operational excellence to maintain the welcoming atmosphere Planet Fitness is renowned for. The position involves recruiting, hiring, training, and developing a performance-driven team including assistant managers, member service representatives, and fitness instructors. Leading with integrity, the Club Manager fosters a positive work environment that embraces excellent customer service standards and ensures compliance with company policies and procedures.

Additionally, the role requires hands-on involvement with front-desk activities including member check-in, phone assistance, new member sign-ups, and facilitating member requests. Operational duties such as payroll management, scheduling, club cleanliness, safety protocols, facility maintenance, and equipment repair communication fall under the Club Manager's responsibilities. They also play an essential part in driving marketing efforts to meet or exceed revenue goals by ensuring the team is knowledgeable about promotions. Regular reporting on key performance metrics is a critical component of the job. The position demands physical stamina for continual standing, walking, lifting up to 50 pounds, and performing cleaning duties, including handling some toxic cleaning chemicals.

Ideal candidates exhibit superior customer service skills, preferably with experience in the fitness industry or prior roles such as Assistant Manager at Planet Fitness. Leadership abilities, diplomacy, computer proficiency (especially with Microsoft Office), and strong problem-solving skills are necessary to succeed. Certification in CPR/AED is required to be obtained prior to employment and maintained during tenure. This position also requires adherence to Colorado labor laws and a commitment to fostering an inclusive, respectful workplace for all members and staff.

Full-time employees (working a minimum of 30 hours per week) are eligible for benefits such as medical, dental, and vision insurance, a 401(k) plan after 12 months, free PF Black Card gym membership, paid time off totaling 15 days plus select holidays, and growth opportunities within the company. Planet Fitness and Houston Fitness Partners are equal opportunity employers, committed to diversity and prohibition of discrimination based on race, color, religion, age, sex, national origin, disability, or any other protected status. The recruitment process is transparent and free from fraud schemes, ensuring candidates' personal information and finances remain secure throughout the application process.