Club Level Concierge

Sheraton Grand Los Angeles is a prestigious hotel located in the heart of downtown Los Angeles, California. As part of Marriott International, a globally recognized leader in the hospitality industry, Sheraton offers world-class services and experiences that cater to both business and leisure travelers. The establishment prides itself on creating an inviting and welcoming atmosphere where guests feel valued and cared for throughout their stay. Sheraton Grand Los Angeles features a range of upscale amenities, including elegant rooms and suites, exquisite dining options, meeting and event spaces, and a commitment to exceptional customer service. The hotel fosters a diverse and inclusive workplace culture, reflecting Marriott International's dedication to equality, respect, and opportunity for all employees. They provide a supportive work environment where team members collaborate to uphold the brand's reputation for excellence and guest satisfaction.

The role available is a non-management, full-time position focused on supporting the Rooms & Guest Services Operations department at Sheraton Grand Los Angeles. This position is centered on maintaining the club lounge area, ensuring guest comfort, safety, and service quality. The hourly pay for this role is $27.38. This job requires a hands-on individual dedicated to managing the seating availability, bar service, and overall cleanliness and maintenance of the club lounge environment. The responsibilities include preparing and serving a variety of hot, cold, and alcoholic beverages, maintaining bar supplies such as ice and glassware, and ensuring that food and beverage areas are well-stocked and secure. The role also involves recording necessary department information, assisting guests attentively according to company standards, and adhering strictly to Marriott's policies and quality assurance expectations.

The ideal candidate is someone who takes pride in hospitality and guest management. They will be expected to anticipate guest needs, communicate effectively with other team members and departments, and contribute positively to Sheraton's reputation as a premier hotel destination. Physical tasks such as moving and lifting objects up to 25 pounds and standing or walking for extended periods are required. Emphasis is placed on professionalism, maintaining a clean appearance, and upholding confidentiality and company property protection. Candidates do not need prior related experience or supervisory history but should possess at least a high school diploma or equivalent (GED). This is a wonderful opportunity for those seeking to join a global hospitality leader, gain valuable experience, and become part of a diverse and welcoming team dedicated to delivering memorable guest experiences.