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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Equal opportunity employer
Job Description
Renaissance Nashville Hotel, located at 611 Commerce St, Nashville, Tennessee, is a distinguished establishment within the hospitality industry operating under the renowned Marriott International brand. This full-service hotel caters to both business and leisure travelers, offering a blend of comfort, culture, and contemporary style that reflects the vibrant city of Nashville. Renaissance Nashville Hotel is part of the prestigious Renaissance Hotels portfolio, which is dedicated to providing unique guest experiences that emphasize local culture and create memorable stays for all visitors.
The role being offered is a full-time, non-management position within the Rooms and Guest Services Operations category, specificall... Show More
The role being offered is a full-time, non-management position within the Rooms and Guest Services Operations category, specificall... Show More
Job Requirements
- high school diploma or equivalent
- ability to work full time
- no prior experience required
- no supervisory experience required
- ability to stand, sit, or walk for prolonged periods
- ability to move or lift objects up to 25 pounds
- strong communication skills
- willingness to follow company policies
- ability to maintain a professional appearance
- ability to maintain confidentiality
- availability to work at the Renaissance Nashville Hotel location
Job Qualifications
- high school diploma or general educational development (ged)
- no prior work experience required
- no supervisory experience required
- ability to communicate clearly and professionally
- aptitude for maintaining cleanliness and order
- willingness to learn and adapt to guest needs
- basic knowledge of beverage preparation
- ability to handle physical tasks
- strong interpersonal skills
- commitment to company policies and guest service standards
Job Duties
- control seat availability in the club lounge
- maintain cleanliness and good condition of the bar, bar furniture, tables, and other instruments
- prepare and serve hot, cold, and alcoholic beverages
- replenish ice, glassware, and provisions promptly
- wash dishes and kitchen utensils as needed
- complete opening and closing tasks
- secure liquor, beer, wine, refrigerators, cabinets, and storage areas
- document relevant information in department records
- anticipate extra food needs and communicate special requests to the kitchen
- report accidents, injuries, and unsafe working conditions to the manager
- adhere to company policies and procedures
- maintain a neat and professional appearance
- maintain confidentiality of proprietary information
- greet and recognize all guests according to company standards
- anticipate and attend to guest service needs
- assist guests with disabilities
- express genuine appreciation to guests
- communicate clearly and professionally with others
- prepare and review written documents accurately
- answer phones using proper protocol
- cultivate and maintain positive working relationships with others
- support team efforts to achieve common goals
- comply with quality assurance expectations and standards
- move, lift, transport, push, pull, and position objects up to 25 pounds
- stand, sit, or walk for extended periods
- perform other reasonable job duties as assigned by supervisors
Job Criteria
Experience
No experience required
Job Location
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