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CLUB Customer Service Outfitter

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $21.00
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Benefits

Medical
Dental
Vision
Health savings account
Flexible spending account
voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Employee Discounts
Bass Pro Cares Fund

Job Description

Bass Pro Shops is a renowned retailer specializing in outdoor recreational gear and apparel. Founded with a mission to inspire and empower people to enjoy the great outdoors, Bass Pro Shops has grown into one of the leading outdoor adventure retailers in the United States. Alongside its affiliate, Cabela's, Bass Pro Shops offers an extensive range of products including fishing, hunting, camping, and boating equipment, as well as outdoor clothing and footwear. The company is dedicated not only to providing top-quality merchandise but also to fostering conservation efforts and outdoor education, making it a beloved brand for outdoor enthusiasts. Bass... Show More

Job Requirements

  • High school diploma or equivalent experience
  • 0 to 2 years of experience in customer service
  • strong organizational skills and attention to detail
  • excellent verbal and written communication skills
  • ability to adapt to new processes and procedures
  • self-motivated and able to work independently

Job Qualifications

  • High school diploma or equivalent experience
  • 0 to 2 years of experience in a customer service environment
  • excellent organization skills and attention to detail
  • excellent verbal and written communication skills
  • adaptability to new processes and procedures
  • excellent self-motivation and initiative while unsupervised

Job Duties

  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
  • proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience
  • executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs
  • demonstrates products to customers
  • remains knowledgeable of advertised sales
  • helps meet metric goals and objectives for self and store
  • keeps CLUB inventory accurate and keeps the CLUB Booth clean and organized
  • provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications
  • provides daily feedback and reports in a timely and accurate manner
  • provides peer coaching, recognition, and support as a CLUB advocate and representative
  • provides service to all areas of the store based on business need
  • performs all other duties as assigned

Job Location

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