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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Fixed Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Paid training
Employee assistance program
Retirement Plan
Job Description
Sevilla is a vibrant and stylish nightclub that offers an exciting nightlife experience to its guests. Known for its lively atmosphere, exceptional service, and a commitment to guest satisfaction, Sevilla prides itself on maintaining high standards of cleanliness, safety, and customer service. The establishment is dedicated to creating memorable experiences for all patrons by adhering strictly to state, federal, and company guidelines, ensuring a safe and welcoming environment for everyone. Sevilla operates with a team-oriented approach, emphasizing collaboration and positive work attitudes to deliver the best possible service to its visitors. This nightclub environment is fast-paced and dynamic, requiring staff... Show More
Job Requirements
- High school diploma or equivalent
- 1+ years related nightclub experience and/or training or equivalent combination of education and experience
- ability to read, analyze, and interpret company operations, safety, finance, and human resource documents
- ability to respond to common inquiries or complaints from guests
- ability to define problems, collect data, establish facts, and draw valid conclusions
- ability to interpret an extensive variety of instructions
- working knowledge of Microsoft Office Suite and internet
- email communication skills
- working knowledge or ability to learn Aloha
- must be able to regularly lift and/or move up to 50 lbs
- must be able to regularly work without sitting for period of up to four hours
- ability to work in a noisy, dimly lit environment with disco and club lighting
Job Qualifications
- High school diploma or equivalent
- 1+ years related nightclub experience and/or training or equivalent combination of education and experience
- ability to read, analyze, and interpret company operations, safety, finance, and human resource documents
- ability to respond to common inquiries or complaints from guests
- ability to define problems, collect data, establish facts, and draw valid conclusions
- ability to interpret an extensive variety of instructions
- working knowledge of Microsoft Office Suite and internet
- email communication skills
- working knowledge or ability to learn Aloha
Job Duties
- Use the club opening and closing checklists on a nightly basis to track completion of opening and closing procedures
- create the best guest experience and cultivate customer return
- ensure the Tapas bar, Patio, Club, and Club washrooms are clean, free from safety hazards, properly stocked, and well maintained at all times
- conduct frequent club inspections for cleanliness and safety
- stock bars with ice and supplies as necessary
- assist bartenders with work tasks as requested
- assist the VIP cocktail servers with all VIP tables and additional tasks as requested
- maintain clean and presentable work area
- encourage additional sales to the guest when possible
- assist with closing procedures for the cocktail servers and bartenders when necessary
- ensure every guest is having an enjoyable and memorable experience at Sevilla
- watch for underage drinking at all times
- immediately report any maintenance, security, and/or safety issues or concerns to a manager
- recommend process improvements to a manager and participate in implementing approved process improvements as appropriate
- inform management of any additional resources needed if overwhelmed and cannot give service to Sevilla expectation
- always keep a positive work attitude and friendly demeanor with the ability to work well with coworkers and as a team
- demonstrate knowledge of all best practices applicable to job code
- complete all assigned training tests and courses
- be aware of all details on the nightclub player's list
- adhere to uniform expectation for the position per Sevilla handbook and company policy
- perform other duties as assigned by a manager
- clock in and out for each work shift properly
- ensure all breaks are taken per company policy
- take a meal period when 6 or more hours are worked
- attend and participate in all mandatory staff meetings
- report suspicions of harassment, discrimination, retaliation and/or safety issues immediately to manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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