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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $12.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
flexible schedule
Job Description
The Quick Service Associate position is offered by a dynamic and customer-focused establishment operating within the fast-casual dining sector, specializing in coffee, juice bar, and quick-service food and beverage delivery. This company is committed to providing an exceptional guest experience through efficient service, quality products, and a welcoming environment. With growth in quick-service restaurants and cafes, the company emphasizes a fast-paced setting that values multitasking, attention to detail, and a professional demeanor, especially during busy hours. This role is ideal for individuals who take pride in their customer interaction skills, maintaining positivity and professionalism in high-volume periods, and who enjoy... Show More
Job Requirements
- High school diploma or equivalent preferred
- Prior experience in a coffee shop, fast-casual, or high-volume guest service environment preferred
- Must obtain and maintain any required licenses or certifications as applicable
- CPR and/or First Aid certification preferred
- Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs.
- Requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing
Job Qualifications
- Basic knowledge of food and beverage preparation and quick-service operations
- Strong guest service and communication skills
- Ability to multitask efficiently in a high-volume environment
- Ability to read, speak, and understand English to communicate with guests and team members
- Ability to remember, describe, and promote menu items
- Ability to operate POS systems and keyboards efficiently
- Ability to stand and work in confined spaces for extended periods
Job Duties
- Greet guests promptly and courteously, creating a welcoming and efficient service experience
- Take guest orders accurately, promoting menu items and daily features when appropriate
- Prepare and present coffee, espresso beverages, and other drinks according to established recipes and portion standards
- Deliver food and beverage items promptly while maintaining quality and presentation
- Respond to guest questions, feedback, or concerns in a positive, tactful, and solution-oriented manner
- Accurately enter orders into the POS system and create checks for each guest
- Handle credit and digital transactions efficiently and verify charges
- Maintain proper and adequate setup of the coffee or service station throughout the shift
- Stock, rotate, and replenish food, beverage, and supply items as needed
- Ensure all equipment, ingredients, and service items are clean, organized, and ready for service
- Maintain a clean, safe, and organized work area at all times
- Perform general cleaning tasks using approved cleaning products to meet health and safety standards
- Follow food safety, sanitation, and handling guidelines consistently
- Attend required meetings and training sessions
- Perform additional duties as assigned to support overall operations
- Report to Restaurant General Manager
- Have frequent interaction with guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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