Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Fixed Shifts
Benefits
401k
PTO
Medical insurance
Dental Insurance
Paid parental leave
Flexible spending account
Tuition Reimbursement
Job Description
Texas Health Breeze Urgent Care is a prominent healthcare provider operating across multiple locations in the Dallas Fort Worth area, including Melissa, Texas. Designed and staffed to cater specifically to the needs of North Texans, Texas Health Breeze Urgent Care aims to provide convenient, affordable, and high-quality urgent care services for patients with minor illnesses and injuries. Their centers operate from 8 a.m. to 8 p.m., 365 days a year, ensuring minimal wait times and often allowing patients to leave with medications in hand. As part of Texas Health, one of the region's largest health systems, Texas Health Breeze Urgent Care plans to expand to 20 locations by summer 2021, solidifying its presence as a trusted urgent care network. The company is highly recognized for its service excellence, having received multiple local awards such as Best Urgent Care/Walk-in Clinic by the Dallas Morning News and various readers' choice awards in nearby communities. Furthermore, Texas Health Breeze Urgent Care has earned the Commission on Ambulatory and Urgent Care Quality (CAUCQ) Specialty Training Commendation, a testament to its commitment to superior clinical training and patient experience.
The Clinical Concierge Licensed Medical Radiologic Technologist (LMRT) role is a vital position designed to enhance the patient experience while ensuring clinical excellence throughout the urgent care visit. The position is full-time and involves working three 12-hour shifts weekly, typically from 7:45 a.m. to 8:15 p.m. The Clinical Concierge floats across various urgent care locations within the Texas Health network, supporting patient flow and assisting healthcare providers with an array of clinical and administrative tasks. This role demands a blend of clinical expertise, customer service skills, and operational knowledge to facilitate efficient and compassionate patient care.
Key responsibilities include patient registration, payment collection, rooming, and discharging patients, alongside clinical functions such as laboratory testing, x-ray examinations, and supporting providers during treatment procedures. Clinical Concierges must be proficient in performing vital signs assessments, venipuncture, medication administration (both oral and intramuscular), assisting with minor clinical procedures, and accurate documentation within electronic medical records (EMR), specifically using EPIC software. The position also requires the ability to perform diagnostic x-rays within the licensed scope of practice, adhering to imaging protocols and ensuring proper documentation and communication with the radiology department.
Candidates will be expected to demonstrate discretion, sound judgment, professionalism, and a customer-focused attitude. The role requires maintaining competency in a range of clinical tasks as team members rotate positions, emphasizing flexibility and teamwork. Additionally, Clinical Concierges must be prepared to respond to emergent situations by providing Basic Cardiac Life Support (BCLS), oxygen administration, and assisting with emergency care as necessary. Texas Health provides extensive training and support for this role, including the opportunity to earn contact hours toward Medical Assistant certification renewal during orientation.
Beyond clinical duties, Clinical Concierges engage in enhancing the overall patient and guest experience by welcoming visitors warmly, managing patient flow efficiently, scheduling follow-up appointments, and maintaining clinical supplies. The role demands familiarity with healthcare facility operations, strong communication skills, and the ability to work collaboratively within an interdisciplinary team. As part of a respected healthcare system, this opportunity offers employees a supportive environment with opportunities for professional growth, nursing education, and research. Benefits packages include medical, dental, paid time off, 401(k), parental leave, and tuition reimbursement, further underscoring Texas Health’s investment in its workforce and community well-being.
The Clinical Concierge Licensed Medical Radiologic Technologist (LMRT) role is a vital position designed to enhance the patient experience while ensuring clinical excellence throughout the urgent care visit. The position is full-time and involves working three 12-hour shifts weekly, typically from 7:45 a.m. to 8:15 p.m. The Clinical Concierge floats across various urgent care locations within the Texas Health network, supporting patient flow and assisting healthcare providers with an array of clinical and administrative tasks. This role demands a blend of clinical expertise, customer service skills, and operational knowledge to facilitate efficient and compassionate patient care.
Key responsibilities include patient registration, payment collection, rooming, and discharging patients, alongside clinical functions such as laboratory testing, x-ray examinations, and supporting providers during treatment procedures. Clinical Concierges must be proficient in performing vital signs assessments, venipuncture, medication administration (both oral and intramuscular), assisting with minor clinical procedures, and accurate documentation within electronic medical records (EMR), specifically using EPIC software. The position also requires the ability to perform diagnostic x-rays within the licensed scope of practice, adhering to imaging protocols and ensuring proper documentation and communication with the radiology department.
Candidates will be expected to demonstrate discretion, sound judgment, professionalism, and a customer-focused attitude. The role requires maintaining competency in a range of clinical tasks as team members rotate positions, emphasizing flexibility and teamwork. Additionally, Clinical Concierges must be prepared to respond to emergent situations by providing Basic Cardiac Life Support (BCLS), oxygen administration, and assisting with emergency care as necessary. Texas Health provides extensive training and support for this role, including the opportunity to earn contact hours toward Medical Assistant certification renewal during orientation.
Beyond clinical duties, Clinical Concierges engage in enhancing the overall patient and guest experience by welcoming visitors warmly, managing patient flow efficiently, scheduling follow-up appointments, and maintaining clinical supplies. The role demands familiarity with healthcare facility operations, strong communication skills, and the ability to work collaboratively within an interdisciplinary team. As part of a respected healthcare system, this opportunity offers employees a supportive environment with opportunities for professional growth, nursing education, and research. Benefits packages include medical, dental, paid time off, 401(k), parental leave, and tuition reimbursement, further underscoring Texas Health’s investment in its workforce and community well-being.
Job Requirements
- High school diploma or equivalent
- Completion of approved LMRT training program with proficiency in chest, extremities, skull and spine required
- 6 months previous x-ray experience or completion of internal THR LMRT training program required or successful completion of CHCP externship at Breeze Urgent Care
- LMRT license issued by the Texas Medical Board with the specified specialties required upon hire
- BCLS certification required within 30 days of hire
- THR Urine Drug Collector training required within 30 days of hire
- Medical Assistant certification preferred, required prior to administering injections
Job Qualifications
- High school diploma or equivalent
- Completion of approved LMRT training program with proficiency in chest, extremities, skull, and spine
- Successful completion of a Medical Assistant education program preferred
- Successful completion of a CHCP externship at Breeze Urgent Care preferred
- 6 months previous x-ray experience or completion of internal THR LMRT training program
- 6 months previous healthcare clinical experience as LVN, MA, CNA or other patient care preferred
- Previous experience obtaining patient medical histories, administering medications per protocol, performing vital signs, assisting with clinical procedures, documenting patient encounters in EMR preferred
- Previous experience with electronic health record, straight-arm x-ray and orthopedic experience preferred
- LMRT issued by the TMB with specialties in chest, extremities, skull, and spine upon hire required
- Medical Assistant Certification upon hire preferred (required prior to administering injections)
- BCLS certification required within 30 days of hire
- THR Urine Drug Collector training required within 30 days of hire
Job Duties
- Collects identification and payor related documentation, conducts registration using EPIC workflow
- Measures and documents vitals and communicates the resulting data to the consumer and provider, including temperature, pulse, oxygen saturation, respiration, blood pressure, height, weight, and pain level
- Documents chief complaint, allergies, health history, and current medications accurately in EPIC for review by provider
- Performs and documents laboratory testing and collections per provider orders and/or standard operating procedures, to include venipuncture with prior venipuncture competency check-off
- Administers and documents oral and intramuscular medication using the appropriate medication verification workflow
- May also perform injections with the appropriate competency checkoff
- Assists provider with procedures including maintaining sterile field, laceration repair, I&D, and application of ortho-goods and ortho-glass
- Performs diagnostic x-rays and documents completion of radiology examinations within the licensed scope of practice as ordered and verified by the provider
- Performs x-rays following established protocols and utilizes appropriate exposure factors for care and safety
- Ensures images and communication are transferred to radiology group for overread and verifies report on file
- Behaves professionally and empathetically to build trust and comfort with consumers and guests
- Welcomes the consumer and guests to the center with eye contact, smile, greeting, and introduction
- Recognizes and notifies provider immediately of emergent patients, performs BLS, provides oxygen administration, and assists emergency care
- Schedules appointments for primary care referrals for consumers
- Maintains office supplies, medical supplies, and medications at appropriate par levels
- Performs quality checks throughout the facility per policies and procedures
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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