Clinical Concierge - LMRT - Full time, Days

Texas Health Breeze Urgent Care is a premier healthcare provider located in Melissa, Texas, dedicated to delivering high-quality urgent care services to the North Texas community. Backed by Texas Health, one of the region's largest health systems, Texas Health Breeze Urgent Care has been thoughtfully designed, built, and staffed with the needs of North Texans in mind. The center aims to provide convenient, affordable, and accessible care for a range of minor illnesses and injuries including allergies, earaches, sprains, and strains. Operating every day from 8 a.m. to 8 p.m., the center prioritizes minimal wait times and offers the ability for many patients to leave with medications in hand, enhancing the overall patient experience. Texas Health Breeze Urgent Care is rapidly expanding with multiple locations planned across the Dallas-Fort Worth area, and it's recognized for excellence as evidenced by numerous community awards including Best Urgent Care clinics and emergency care recognition.

The Clinical Concierge Licensed Medical Radiologic Technologist (LMRT) role at Texas Health Breeze Urgent Care is a critical clinical position that bridges patient care and operational efficiency in an urgent care setting. This is a full-time position requiring three 12-hour shifts per week, including varied hours from early morning until evening, and the role floats across multiple Texas Health Urgent Care locations, specifically based out of the Melissa, TX location. The Clinical Concierge LMRT acts as a frontline clinical professional guiding patients and their guests through the entire urgent care visit to ensure a smooth, efficient, and compassionate experience.

Responsibilities encompass a broad and dynamic range of clinical and administrative duties. These include assisting providers during patient care, performing diagnostic x-rays within the licensed scope, conducting laboratory testing, and documenting vital clinical information such as patient histories, allergies, and current medications in the electronic medical records system (EPIC). The role also involves patient registration, collecting payments, rooming, and discharge procedures, emphasizing patient flow optimization and support for provider functions. The Clinical Concierge LMRT supports urgent care procedures such as sterile field maintenance, laceration repair assistance, orthopedic goods application, and emergency interventions including BLS and oxygen administration when necessary.

Texas Health Breeze Urgent Care provides a supportive, team-oriented environment that values professional development and continuous learning. Employees in this role will benefit from the Commission on Ambulatory and Urgent Care Quality Specialty Training Commendation, which ensures a high standard of clinical training specific to urgent care and patient experience. Additionally, new hires have the opportunity to earn contact hours toward maintaining medical assistant certification during orientation. With a commitment to fostering a positive workplace culture, Texas Health Breeze offers a comprehensive benefits package including 401k, paid time off, medical and dental insurance, paid parental leave, flexible spending accounts, tuition reimbursement, and student loan forgiveness.

This position is ideal for individuals passionate about clinical excellence, patient-centered care, and collaborative teamwork in a fast-paced urgent care environment. The organization seeks candidates with a strong clinical background who are proficient in imaging and radiologic technologist practices, capable of multitasking across patient care duties, and committed to improving healthcare delivery through professionalism, empathy, and effective communication.