The Coordinating Center logo

Clinical Care Coordinator

Baltimore, MD, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $72,000.00
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Work Schedule

Flexible
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Benefits

403(b) matching
Dental Insurance
Disability insurance
Employee assistance program
flexible schedule
Flexible spending account
Health Insurance
Health savings account
Paid Time Off
Professional development assistance
Referral program
Tuition Reimbursement

Job Description

The Coordinating Center is a well-established nonprofit organization with over 40 years of dedicated experience in supporting children, youth, adults, and seniors with complex medical needs and disabilities across the state of Maryland. We specialize in person-centered, community-based care coordination services and population health management. Our mission focuses on helping individuals of all ages and abilities achieve optimal quality health, affordable healthcare, and meaningful community life. Rooted in a philosophy that prioritizes respect, dignity, and inclusion for all, The Coordinating Center has garnered a reputation as an industry expert, serving diverse populations with complex medical and social needs in a culturally competent and compassionate manner.

We are currently seeking to fill a Clinical Care Coordinator position within The Coordinating Center’s REM (Rare and Expensive Case Management) Program. This is a teleworking role with regular visits to clients primarily located within Baltimore City and Baltimore County, Maryland. The role offers a hybrid working arrangement combining remote teleworking with community-based engagement, including client homes, schools, hospitals, and day programs. The Clinical Care Coordinator will provide day-to-day care management and coordination for Medicaid recipients, most of whom are under 21 years old and have intricate medical and social challenges. Our ideal candidate will have a deep passion for serving individuals with complex needs and a strong commitment to our person-centered approach.

In this role, the Clinical Care Coordinator will collaborate extensively with clients, families, caregivers, and multidisciplinary health care teams to develop individualized care management plans tailored to help clients live independently in their chosen community settings. The role requires comprehensive care coordination activities including assessment, planning, advocacy, monitoring, and evaluation of client goals and outcomes. We seek a professional who brings creativity, collaboration, strong organizational skills, and cultural competence to ensure quality and efficient service delivery. Candidates with background in nursing or social work who enjoy professional growth and enjoy tackling complex care coordination challenges will find this position rewarding.

The position offers a competitive salary range of $70,000 to $72,000 annually and comprehensive full-time benefits, including medical, dental, vision, 403(b) matching, paid holidays, and generous paid time off. We emphasize ongoing professional development and provide financial support to further education and certifications. Notably, the position requires obtaining the Certified Case Manager (CCM) credential within two years of employment, with a stipend to support certification. Our organizational culture fosters respect, equity, diversity, and inclusion in all aspects of recruitment, hiring, and daily work. The Center is committed to equal employment opportunities and accommodates all employees throughout their career journey with us. If you are motivated by meaningful impact, collaborative work environment, and advancing person-centered care, this opportunity is designed for you.

Job Requirements

  • active maryland social work license (lmsw lcws-c) or maryland registered nurse license (rn)
  • two years of case management experience
  • pediatric experience preferred
  • ability to obtain the ccm certification within two years of employment

Job Qualifications

  • an active maryland social work license (lmsw lcws-c) or maryland registered nurse license (rn)
  • two years of case management experience
  • pediatric experience preferred
  • ability to obtain the ccm certification within two years of employment

Job Duties

  • facilitate the development of individualized client care management plans ensuring the inclusion of client/caregiver input
  • locate coordinate and navigate medical services and other home and community-based services for medically complex children and adults with disabilities and comorbid conditions inclusive of individuals experiencing financial housing and resource instability
  • research and recommend cost effective alternatives to care as appropriate
  • engage the case management process and best practices to guide client service delivery to include assessments documentation planning implementation education advocacy and evaluation
  • evaluate actual outcomes as well as desired outcomes and adjust care management plan interventions accordingly to maximize health and goal achievement potential
  • facilitate communication between community-based providers insurance carriers the multidisciplinary team and supports required by the client
  • coordinate quarterly on-site visitations as well as convening and attending multidisciplinary team meetings and maintaining periodic regular contact with clients and other members of the health care team
  • complete timely documentation of care management activities in multiple electronic databases maintaining confidentiality of PHI in all settings

Job Criteria

Experience

Mid Level (3-7 years)


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