Clinical Administrative Coordinator

La Grange Park, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $20.00 - $22.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

Job Description

Plymouth Place is a distinguished healthcare organization dedicated to providing exceptional care and an enriched living experience to its residents across various care levels, including Healthcare Center (HCC), Assisted Living (AL), and Memory Care (MC). As an established leader in senior care, Plymouth Place emphasizes person-centered care guided by its Pillars of Excellence: People, Stewardship, Service, Quality, and Growth. This commitment ensures that each resident receives compassionate, respectful, and personalized support, promoting their well-being and dignity.

The Clinical Administrative Coordinator plays a vital role within Plymouth Place by managing and maintaining comprehensive health records across multiple care settings. This full-... Show More

Job Requirements

High school diploma or general education degree (GED) required
1-3 years of experience in health information management (HIM), medical records, or administrative healthcare roles (medical receptionist, administrative assistant or unit secretary)

Job Qualifications

High school diploma or general education degree (GED)
1-3 years of experience in health information management (HIM), medical records, or administrative healthcare roles (medical receptionist, administrative assistant or unit secretary)
proficiency with Microsoft Office Suite or related software
strong knowledge of medical terminology
experience ensuring compliance with HIPAA regulations and maintaining resident confidentiality
ability to schedule appointments, manage patient charts, and process physician orders accurately
excellent organizational skills with attention to detail and the ability to multi-task effectively
strong verbal and written communication skills to interact professionally with residents, families, and staff

Job Duties

Greet, direct, and assist staff, residents, visitors, and vendors in a professional and welcoming manner
answer phones promptly and professionally, including carrying a portable phone when away from the desk
assist residents with non-medical requests, as appropriate
schedule and maintain ancillary physician lists and resident appointments, including new and follow-up visits
prepare and organize medical packets for outside physician visits and coordinate medical records retrieval for physician review
provide consolidated billing letters in packets prepared for physician visits or procedures
ensure resident profile pictures are updated in PCC while maintaining resident dignity and privacy
prepare resident files and charts for discharges and transfers to other physicians or departments
call residents to confirm upcoming appointments, including laboratory services, and reschedule as needed
monitor and maintain the cleanliness and orderliness of common areas to ensure a professional environment
ensure compliance with federal, state, and local laws, as well as facility policies and procedures
maintain confidentiality regarding resident health records and other sensitive information
prepare health records and rooms for new admissions according to policies and procedures
maintain a permanent register of resident admissions and discharges
conduct regular audits and scanning to ensure quality assurance standards are met
assemble contents of closed records until a full electronic record is obtained
maintain periodic statistical reports
copy and release information from health records according to policy and procedure
maintain record request logs and ensure compliance with HIPAA regulations
perform back-up medical supply functions, including inventory maintenance and ordering
secure all areas containing medical records
serve as a member of the QAPI Committee
participate in the Triple Check process
monitor compliance of physician visits and physician order signings
make copies and fax paperwork to other medical offices upon receiving official requests for records
maintain knowledge of and follow all Plymouth Place policies and procedures
maintain regular and punctual attendance at work and meetings
attend in-service and education programs

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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