Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Plymouth Place is a distinguished healthcare organization dedicated to providing exceptional care and an enriched living experience to its residents across various care levels, including Healthcare Center (HCC), Assisted Living (AL), and Memory Care (MC). As an established leader in senior care, Plymouth Place emphasizes person-centered care guided by its Pillars of Excellence: People, Stewardship, Service, Quality, and Growth. This commitment ensures that each resident receives compassionate, respectful, and personalized support, promoting their well-being and dignity.
The Clinical Administrative Coordinator plays a vital role within Plymouth Place by managing and maintaining comprehensive health records across multiple care settings. This full-time position requires meticulous attention to detail, superior organizational skills, and a strong understanding of healthcare regulations and compliance standards such as HIPAA. The Coordinator acts as a liaison among residents, healthcare providers, staff, and vendors, ensuring seamless administrative operations within the Higher Levels of Living. With a focus on both accuracy and privacy, this role supports the coordination of resident care, scheduling of medical appointments, maintenance of health information systems, and adherence to regulatory requirements.
In addition to managing health records within the Healthcare Center, Assisted Living, and Memory Care, the Clinical Administrative Coordinator directly contributes to quality assurance efforts by conducting regular audits and monitoring physician visit compliance. This role involves preparing medical packets, coordinating communication between physicians and residents, and facilitating billing documentation for medical procedures. Furthermore, the position supports the broader organizational objectives by actively participating in the Quality Assurance and Performance Improvement Committee (QAPI) and engaging in continuous educational opportunities. The physical demands of the role require the Coordinator to be active in a controlled environment while exercising the ability to manage multiple tasks under a timely and professional manner.
Overall, the Clinical Administrative Coordinator at Plymouth Place is a key contributor to providing exemplary healthcare support services. This opportunity offers candidates a chance to grow within a reputable establishment that values stewardship, exceptional service, and quality care. The role is ideal for individuals with experience in health information management, excellent communication skills, and a dedication to maintaining confidentiality and compliance. Joining Plymouth Place means becoming part of a community committed to upward growth, both professionally and personally, while making a meaningful impact on the lives of seniors and their families.
The Clinical Administrative Coordinator plays a vital role within Plymouth Place by managing and maintaining comprehensive health records across multiple care settings. This full-time position requires meticulous attention to detail, superior organizational skills, and a strong understanding of healthcare regulations and compliance standards such as HIPAA. The Coordinator acts as a liaison among residents, healthcare providers, staff, and vendors, ensuring seamless administrative operations within the Higher Levels of Living. With a focus on both accuracy and privacy, this role supports the coordination of resident care, scheduling of medical appointments, maintenance of health information systems, and adherence to regulatory requirements.
In addition to managing health records within the Healthcare Center, Assisted Living, and Memory Care, the Clinical Administrative Coordinator directly contributes to quality assurance efforts by conducting regular audits and monitoring physician visit compliance. This role involves preparing medical packets, coordinating communication between physicians and residents, and facilitating billing documentation for medical procedures. Furthermore, the position supports the broader organizational objectives by actively participating in the Quality Assurance and Performance Improvement Committee (QAPI) and engaging in continuous educational opportunities. The physical demands of the role require the Coordinator to be active in a controlled environment while exercising the ability to manage multiple tasks under a timely and professional manner.
Overall, the Clinical Administrative Coordinator at Plymouth Place is a key contributor to providing exemplary healthcare support services. This opportunity offers candidates a chance to grow within a reputable establishment that values stewardship, exceptional service, and quality care. The role is ideal for individuals with experience in health information management, excellent communication skills, and a dedication to maintaining confidentiality and compliance. Joining Plymouth Place means becoming part of a community committed to upward growth, both professionally and personally, while making a meaningful impact on the lives of seniors and their families.
Job Requirements
- High school diploma or general education degree (GED) required
- 1-3 years of experience in health information management (HIM), medical records, or administrative healthcare roles (medical receptionist, administrative assistant or unit secretary)
Job Qualifications
- High school diploma or general education degree (GED)
- 1-3 years of experience in health information management (HIM), medical records, or administrative healthcare roles (medical receptionist, administrative assistant or unit secretary)
- proficiency with Microsoft Office Suite or related software
- strong knowledge of medical terminology
- experience ensuring compliance with HIPAA regulations and maintaining resident confidentiality
- ability to schedule appointments, manage patient charts, and process physician orders accurately
- excellent organizational skills with attention to detail and the ability to multi-task effectively
- strong verbal and written communication skills to interact professionally with residents, families, and staff
Job Duties
- Greet, direct, and assist staff, residents, visitors, and vendors in a professional and welcoming manner
- answer phones promptly and professionally, including carrying a portable phone when away from the desk
- assist residents with non-medical requests, as appropriate
- schedule and maintain ancillary physician lists and resident appointments, including new and follow-up visits
- prepare and organize medical packets for outside physician visits and coordinate medical records retrieval for physician review
- provide consolidated billing letters in packets prepared for physician visits or procedures
- ensure resident profile pictures are updated in PCC while maintaining resident dignity and privacy
- prepare resident files and charts for discharges and transfers to other physicians or departments
- call residents to confirm upcoming appointments, including laboratory services, and reschedule as needed
- monitor and maintain the cleanliness and orderliness of common areas to ensure a professional environment
- ensure compliance with federal, state, and local laws, as well as facility policies and procedures
- maintain confidentiality regarding resident health records and other sensitive information
- prepare health records and rooms for new admissions according to policies and procedures
- maintain a permanent register of resident admissions and discharges
- conduct regular audits and scanning to ensure quality assurance standards are met
- assemble contents of closed records until a full electronic record is obtained
- maintain periodic statistical reports
- copy and release information from health records according to policy and procedure
- maintain record request logs and ensure compliance with HIPAA regulations
- perform back-up medical supply functions, including inventory maintenance and ordering
- secure all areas containing medical records
- serve as a member of the QAPI Committee
- participate in the Triple Check process
- monitor compliance of physician visits and physician order signings
- make copies and fax paperwork to other medical offices upon receiving official requests for records
- maintain knowledge of and follow all Plymouth Place policies and procedures
- maintain regular and punctual attendance at work and meetings
- attend in-service and education programs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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