Clinic Services Specialist 2 - Medical Receptionist

Legacy Health is a leading healthcare organization dedicated to providing exceptional patient care and fostering a supportive work environment for its employees. Located in the Portland Metro area, Southern Washington, and the Willamette region, Legacy Health offers a wide range of healthcare services through its network of clinics and facilities. With a commitment to health, equality, and community well-being, Legacy Health prides itself on its inclusive culture, patient-centered approach, and dedication to continuous improvement. As an equal opportunity employer, Legacy Health values diversity and actively promotes an environment where all team members can thrive, grow, and succeed regardless of their background or personal characteristics.

The role of Clinic Services Specialist at Legacy Health represents a vital front-line position where you will serve as the welcoming face and first point of contact for patients visiting the clinic. This role is also known as Clinic Receptionist or Patient Access Specialist and involves a dynamic range of responsibilities critical to smooth clinic operations and excellent patient experience. Your day-to-day duties will include scheduling patient appointments accurately, verifying insurance information, assisting with patient registration, managing co-pay collections, and balancing daily or weekly deposits. Additionally, you will support front-office operations, help resolve patient inquiries, and assist with limited coding and charge entry tasks, providing an essential resource for both patients and medical staff.

This position requires a professional who thrives in a demanding and fast-paced environment, possesses strong communication and problem-solving skills, and is self-directed with a strong initiative to support colleagues and improve patient services. A passion for healthcare and a genuine commitment to patient-centered service are fundamental to succeeding in this role. Legacy Health provides a supportive and inclusive work environment where you can grow your career, gain valuable experience in insurance and billing processes, and access leadership and advancement opportunities within a large network of healthcare professionals.

The Clinic Services Specialist role is a full-time position offering a competitive hourly wage ranging from 21.25 to 30.39 USD. Legacy Health also offers comprehensive health benefits starting from day one, free parking at multiple clinic locations, employee discounts, and engaging employee activities throughout the year. Legacy Health is deeply committed to creating a work culture that encourages teamwork, celebrates diversity, and promotes work-life balance, making it an excellent choice for individuals seeking a rewarding healthcare career. Join Legacy Health and be part of a mission-driven team where your contribution can make a meaningful difference every day.