Clinic Services Specialist 2 - Medical Receptionist

Legacy Health is a renowned healthcare organization dedicated to providing exceptional medical services and patient-centered care across the Portland Metro area, Southern Washington, and the Willamette region. As a comprehensive health system, Legacy Health operates multiple clinics and medical facilities that emphasize innovation, compassion, and quality in healthcare delivery. The organization fosters a supportive and inclusive work environment where teamwork, diversity, and professional growth are highly valued. Legacy Health is committed to advancing health outcomes through a strong culture that prioritizes both patient satisfaction and employee well-being. They offer a wide range of career opportunities, competitive benefits, and a workplace where every team member can make a meaningful impact. Joining Legacy Health means becoming part of a mission-driven team that is passionate about making a difference in the lives of patients and their communities.

The Clinic Services Specialist role at Legacy Health is a vital position responsible for being the welcoming face and first point of contact for patients coming into the clinic. This position is also referred to as Clinic Receptionist or Patient Access Specialist and is fundamental to the daily operations of the clinic. The Clinic Services Specialist’s primary duties include scheduling patient appointments with accuracy and empathy, verifying insurance information, handling patient registration, managing co-pay collections, and balancing daily or weekly deposits. Beyond these administrative responsibilities, the Specialist supports front-office functions, serves as a resource for colleagues, and occasionally assists with limited coding and charge entry. This role requires a high degree of discretion, prioritization, and excellent communication skills as the Specialist regularly interacts with physicians, patients, and other healthcare staff.

Legacy Health seeks candidates who thrive in dynamic, fast-paced healthcare environments, possess strong problem-solving abilities, and are self-directed with a passion for patient-centered service. This position offers an hourly wage ranging from $20.83 to $29.79, reflecting the importance of the role within the healthcare team. This is an exciting opportunity for individuals eager to contribute to patient care, develop specialized skills in healthcare administration, and pursue future career advancement within a large, multidisciplinary network. The organization supports employees through professional growth pathways, leadership opportunities, and a variety of wellness and inclusivity programs. By joining Legacy Health as a Clinic Services Specialist, you can play a crucial role in enhancing the patient experience while advancing your career in the healthcare industry.