Client Services Representative

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $26,981.53 - $32,850.11
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
employee pet discount
401k
Uniform allowance

Job Description

The hiring establishment is a busy, AAHA accredited veterinary practice committed to providing exceptional care to pets and offering an excellent workplace environment for its employees. As a member of this prestigious association, the clinic adheres to the highest standards of veterinary medicine and client service, setting a benchmark for quality and professionalism. This accreditation assures clients that their pets receive medically advanced and compassionate care from a dedicated team. The practice fosters a supportive and collaborative atmosphere where teamwork is paramount, making it an ideal place for professionals who are passionate about animal welfare and client relationships. With a... Show More

Job Requirements

  • Ability to work flexible hours from 7:30 am to 7:00 pm Monday through Friday
  • Great communication skills
  • Excellent customer service skills
  • Previous veterinary experience preferred
  • Strong work ethic
  • Motivated individual with a love for animals
  • Ability to collaborate effectively with team members

Job Qualifications

  • High school diploma or equivalent
  • Previous veterinary client service experience preferred
  • Strong verbal and written communication skills
  • Proficient in using electronic medical record systems
  • Outstanding customer service and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Motivated self-starter with a passion for animal care

Job Duties

  • Provide exceptional customer service
  • Develop and maintain strong relationships with clients and co-workers
  • Answer phone calls promptly and professionally
  • Prepare and manage electronic medical records
  • Collect fees and process payments accurately
  • Schedule appointments efficiently ensuring optimal clinic flow
  • Support team members to promote a collaborative work environment

Job Location

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