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Client Services Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.75 - $20.75
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Life insurance
Disability insurance
Professional development opportunities

Job Description

Defense Holdings, Inc. (DHi) is a leading provider of innovative solutions and mission-critical services that support U.S. defense, federal, and commercial clients. With a firm dedication to operational excellence, integrity, and delivering measurable results, DHi plays a pivotal role in strengthening national security and enhancing organizational performance. The company cultivates a collaborative and performance-driven culture where professionals are encouraged to grow, innovate, and make meaningful contributions to their respective fields. DHi’s commitment to its employees extends beyond just work, fostering an environment where teamwork and personal development are key priorities. As a hybrid workplace based in the United States, DHi... Show More

Job Requirements

  • High school diploma
  • 1-3 years of experience in client-facing or receptionist roles
  • proficiency in Microsoft Office Suite including Word, Excel, and Outlook
  • strong organizational skills
  • excellent communication and interpersonal skills
  • ability to manage multiple priorities
  • ability to handle confidential information responsibly
  • eligibility to work in the United States

Job Qualifications

  • High school diploma
  • bachelor’s degree preferred
  • 1-3 years of experience in client-facing or receptionist roles
  • proficiency in Microsoft Office Suite including Word, Excel, and Outlook
  • strong organizational, communication, and interpersonal skills
  • ability to handle confidential client and office information responsibly
  • experience in corporate or defense-related client services preferred
  • familiarity with client management systems and office administration tools preferred

Job Duties

  • Greet clients and visitors in a professional and welcoming manner
  • answer, direct, and manage incoming calls and emails efficiently
  • schedule appointments, meetings, and client consultations
  • maintain organized client records and documentation
  • assist clients with inquiries and provide information about company services
  • prepare and maintain correspondence, reports, and presentations
  • support internal staff with administrative and operational tasks
  • coordinate office resources, equipment, and meeting rooms
  • collaborate with client services, administrative, and operations teams
  • support leadership in improving client service workflows and office processes
  • participate in cross-departmental initiatives as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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