Client Services Receptionist

Defense Holdings, Inc. (DHi) is a leading provider of innovative solutions and mission-critical services that support U.S. defense, federal, and commercial clients. With a firm dedication to operational excellence, integrity, and delivering measurable results, DHi plays a pivotal role in strengthening national security and enhancing organizational performance. The company cultivates a collaborative and performance-driven culture where professionals are encouraged to grow, innovate, and make meaningful contributions to their respective fields. DHi’s commitment to its employees extends beyond just work, fostering an environment where teamwork and personal development are key priorities. As a hybrid workplace based in the United States, DHi balances the benefits of in-office collaboration with the flexibility of remote work to accommodate diverse employee needs.

The current job opening is for a Client Services Receptionist who will serve as the frontline representative for the company’s clients and visitors. This full-time role under the Client Services and Administration department reports directly to the Client Services Director and Office Manager. The Client Services Receptionist will be responsible for managing front desk operations, providing courteous and professional client interactions, and supporting various administrative tasks. The individual will greet visitors, handle incoming communications such as phone calls and emails, schedule appointments, and maintain organized records. Demonstrating strong interpersonal and organizational skills is essential, as this position requires multitasking and attention to detail in a dynamic office environment.

Beyond front desk duties, the receptionist will assist with internal office tasks including preparing correspondence, reports, and presentations as well as coordinating office resources and meeting spaces. Collaboration is a significant component of this role, involving cooperation with client services, administrative, and operations teams to enhance client workflows and office procedures. The role also offers opportunities to participate in cross-departmental initiatives, making it a vital link in maintaining seamless operations and contributing to company-wide success. Candidates with prior experience in client-facing or receptionist roles, as well as familiarity with Microsoft Office Suite, will find this position rewarding.

The company offers a competitive salary commensurate with experience and a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) plan with company match, paid time off, and professional development opportunities. This position operates primarily in a hybrid environment with some remote work flexibility and may occasionally require travel for meetings or client visits. Employment eligibility in the United States is a must. Defense Holdings, Inc. is committed to equal opportunity employment and welcomes candidates from all backgrounds to apply.