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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision care
401(k)
Health club discounts
discretionary bonus
Job Description
The firm hiring for the Client Services & Events Coordinator position is a professional organization located in Washington, D.C., renowned for its commitment to excellence and superior client engagement. As a prominent corporate environment, the firm operates with a strong focus on delivering outstanding internal and external service, fostering a collaborative workplace culture, and supporting its employees’ professional growth and development. The firm values precision, communication, and efficiency in all aspects of its operations, making it an ideal workplace for detail-oriented professionals dedicated to operational excellence.
This position offers a full-time employment opportunity with working hours from 10:30... Show More
This position offers a full-time employment opportunity with working hours from 10:30... Show More
Job Requirements
- High school diploma or equivalent
- preferably 2+ years of relevant experience
- excellent oral and written communication skills
- strong organizational and project management skills
- proficiency in event and booking software
- knowledge of Microsoft Office
- ability to work under pressure and independently
- discretion and ethical conduct
- customer service orientation
- availability to work overtime
- professional demeanor
Job Qualifications
- High school diploma or equivalent
- college degree highly preferred
- hospitality certification a plus
- 2+ years of reception, hospitality or event planning experience in a corporate environment
- excellent oral and written communication skills
- strong organizational, project and time management skills
- proficiency in Rendezvous or comparable booking software and Cvent event management software
- proficiency in myKastle or comparable visitor management solutions
- knowledge of Microsoft Office
- ability to communicate effectively with lawyers, staff and employees of all levels
- excellent organizational and administrative skills
- ability to maintain a pleasant and professional approach
- ability to work well under pressure with little supervision
- punctual, dependable and dedicated to operational excellence
- discreet, ethical and committed to confidentiality
- creativity, flexibility and ability to work cross-functionally
- ability to work independently and meet multiple deadlines
- professional demeanor
- articulate and client service oriented
- customer service mindset
- availability to work overtime as needed
Job Duties
- Greets and escorts arriving clients
- answers and routes incoming calls
- reserves conference rooms and coordinates related services including food and beverage, audiovisual, facilities, signage, materials, security, and secretarial support
- arranges domestic and ground transportation reservations
- maintains familiarity with emergency procedures and partner preferences
- builds and maintains effective working relationships with internal departments
- handles phone calls and emails for booking requests and changes
- communicates with clients before, during, and after events
- provides onsite event support such as preparing name tags and managing coat check
- plans and executes offsite events including site selection and contract negotiation
- ensures event communications adhere to firm standards
- assists with project management for larger events
- supports event management software projects and updates
- researches venues and vendors
- maintains attendance records for events
- uses project management tools like timelines and budgets
- assists with travel projects and travel approvals
- supports implementation of travel booking software
- develops duplicating support skills
- attends trainings and meetings
- responds professionally to client requests
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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