Client Experience Concierge

Fort Wayne, IN, USA|Remote

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Comprehensive onboarding

ongoing training

Flexible work schedule

Career development opportunities

Access to industry benefits

Travel perks

Remote work environment

Job Description

Our company is a dynamic and innovative travel services provider dedicated to creating personalized and memorable travel experiences for clients around the world. As a fully remote organization, we emphasize flexibility, collaboration, and continuous professional growth. We believe in offering tailored travel solutions that meet the unique preferences, needs, and budgets of each client, ensuring exceptional customer satisfaction and unforgettable journeys. With a professional team environment and a strong commitment to client care, our establishment fosters creativity, dedication, and excellence in travel planning and customer service.

We are currently seeking motivated and detail-oriented individuals to join our team as Clie... Show More

Job Requirements

High school diploma or equivalent
reliable internet connection
access to a computer or smartphone
ability to communicate effectively in English
prior experience in customer service or hospitality preferred
strong organizational skills
ability to handle multiple tasks in a remote work environment

Job Qualifications

Strong verbal and written communication skills
reliable internet access
experience in customer service, hospitality, or sales is a plus
personal travel experience helpful but not required
ability to work independently and as part of a team
proficiency with digital communication tools and booking platforms

Job Duties

Research, plan, and coordinate customized travel itineraries
assess client preferences, needs, and budgets to recommend tailored travel options
book travel services including flights, accommodations, transportation, cruises, and tours
provide professional client support before, during, and after travel
resolve client concerns or issues promptly and professionally
participate in training, professional development, and webinars
collaborate with team members and suppliers to deliver exceptional client experiences

Job Criteria

Experience

No experience required

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This: