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Job Overview
Employment Type
Full-time
Part-time
Hourly
Benefits
Competitive hourly pay
Part time opportunities
Full time opportunities
Benefits dependent on hours worked
Job Description
Arista Veterinary Hospital is a leading veterinary care provider known for its commitment to compassionate, high-quality healthcare for pets. As a well-established hospital, Arista combines advanced medical practices with a warm and welcoming environment for both pets and their owners. The hospital prides itself on delivering excellent clinical service while maintaining a friendly and professional atmosphere, making it a trusted choice for pet healthcare in the community. Arista offers a dynamic workplace that balances clinical expertise with outstanding customer care, supporting veterinary professionals in achieving the best outcomes for their patients and the satisfaction of their clients.
The Client Experie... Show More
The Client Experie... Show More
Job Requirements
- Comfort in hospital clinical environment required
- Customer service experience required
- Ability to multitask and prioritize during busy times
- Ability to kindly and compassionately communicate with clients during times of stress and to defuse tension by seeking appropriate support as needed
- Clear and friendly communication skills for direct, telephone, and texting with veterinary clinical staff
- Commitment to customer service, high quality care and excellence
Job Qualifications
- Comfort in hospital clinical environment required
- Experience in veterinary general practice and specialty or ER veterinary medicine preferred
- Customer service experience required
- Ability to multitask and prioritize during busy times
- Ability to kindly and compassionately communicate with clients during times of stress and to defuse tension by seeking appropriate support as needed
- Clear and friendly communication skills for direct, telephone, and texting with veterinary clinical staff
- Commitment to customer service, high quality care and excellence
Job Duties
- Focus on the guest experience for each client during any times that they are present in the hospital lobby, exam room area or visiting their hospitalized pet
- Work closely with the Care Navigation Team to ensure a stream-lined, well organized and comfortable experience for each client and their pet
- Facilitate hospital teams ability to work as efficiently as possible with minimal interruption by managing the flow of basic communication including updates and information flow through the appropriate channels
- Be the friendly and professional face of the Arista hospital
- Maintain clean and comfortable lobby and exam room environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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