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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.50 - $18.75
Benefits
Competitive hourly pay
Part time and full time opportunities
Benefits dependent on hours worked
Job Description
Arista Veterinary Hospital is a leading veterinary care facility committed to providing exceptional medical services and compassionate care to pets and their owners. As a well-established veterinary hospital, Arista strives to create a welcoming environment that supports both the animals and their human families throughout their healthcare journey. Our team is dedicated to offering comprehensive veterinary services, from preventive care and routine checkups to specialized treatments and emergency services. We believe that client experience is as vital as medical treatment, aiming to make each visit as comfortable and stress-free as possible for both pets and their owners.
The r... Show More
The r... Show More
Job Requirements
- Comfort in hospital clinical environment required
- Customer service experience required
- Ability to multitask and prioritize during busy times
- Ability to kindly and compassionately communicate with clients during times of stress and to defuse tension by seeking appropriate support as needed
- Clear and friendly communication skills for direct, telephone, and texting with veterinary clinical staff
- Commitment to customer service, high quality care and excellence
Job Qualifications
- Comfort in hospital clinical environment required
- Experience in veterinary general practice and specialty/ER veterinary medicine preferred
- Customer service experience required
- Ability to multitask and prioritize during busy times
- Ability to kindly and compassionately communicate with clients during times of stress and to defuse tension by seeking appropriate support as needed
- Clear and friendly communication skills for direct, telephone, and texting with veterinary clinical staff
- Commitment to customer service, high quality care and excellence
Job Duties
- Focus on the guest experience for each client during any times that they are present in the hospital lobby, exam room area or visiting their hospitalized pet
- Work closely with the Care Navigation Team to ensure a streamlined, well organized and comfortable experience for each client and their pet
- Facilitate hospital teams ability to work as efficiently as possible with minimal interruption by managing the flow of basic communication including updates and information flow through the appropriate channels
- Be the friendly and professional face of the Arista hospital
- Maintain clean and comfortable lobby and exam room environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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