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Job Overview
Compensation
Salary
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
It’s A Secret Med Spa is a premier medical spa with locations nationwide, renowned for empowering individuals by enhancing their natural beauty through high-performance injectables, advanced laser treatments, and expert aesthetic services. With a commitment to excellence and innovation, this establishment delivers exceptional results that help clients feel confident and unstoppable in their daily lives. The company prides itself on fostering a positive, supportive culture where passionate, polished, and positive team members can thrive and grow their careers. By combining cutting-edge technology with a compassionate approach, It’s A Secret Med Spa has established itself as a leader in the medical... Show More
Job Requirements
- Previous customer service experience of at least one year
- flexible schedule with ability to work weekends
- previous experience in a med spa or medical office preferred
- ability to maintain patient confidentiality in accordance with HIPAA
- high level of integrity and strong ethical foundation
- ability to sit or stand for long periods
- ability to reach above shoulder height, crawl, kneel, and push or pull up to 50 lbs
- ability to follow company policies and procedures
- excellent communication skills
- enthusiastic and energetic personality
- ability to multitask and manage front desk operations
- working knowledge of Microsoft applications
- willingness to perform other duties as assigned
Job Qualifications
- Previous customer service experience
- excellent written and verbal communication skills
- ability to communicate with proper etiquette
- ability to multi-task while being attentive to clients and flexible to business needs
- ability to work as part of a team and take initiative
- enthusiastic, friendly, and energetic personality
- genuine desire to provide outstanding service
- knowledge of HIPAA regulations and ability to maintain patient confidentiality
- sound judgment, problem solving, and decision-making skills
- working knowledge of Microsoft applications
- bilingual preference given
Job Duties
- Warmly greeting clients in person and over the phone
- providing basic knowledge and education about the services offered
- managing front desk duties including checking patients in and out
- answering phone calls
- greeting clients
- overseeing inventory counts
- keeping supplies fully stocked
- maintaining a clean and professional environment
- assisting providers and managers with client scheduling and appointment book maintenance
- complying with all company policies and procedures
- ensuring effective and accurate management of the POS system with client appointment and employee information
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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