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Client Concierge Part Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $17.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive Base Salary plus Commission
Paid Time Off
Multiple health insurance plans
Dental Insurance
Vision Insurance
Employer paid short-term disability
Employer paid long-term disability
Employee Discounts
401k plan
Tuition Reimbursement
Referral Bonus Program

Job Description

It’s A Secret Med Spa is a renowned elite medical spa with locations nationwide, dedicated to empowering individuals by elevating their natural beauty through advanced, high-performance injectables, laser treatments, and aesthetic services. As a leading name in the medical aesthetics industry, It’s A Secret Med Spa combines cutting-edge technology with a personalized approach to skincare, ensuring each client receives exceptional care tailored to their unique needs. The company prides itself on fostering a positive, passionate, and polished culture where employees are encouraged to grow and develop their professional skills in a supportive and exciting environment. Joining the team means becoming... Show More

Job Requirements

  • High school diploma or GED equivalency
  • Laser Technician license issued by the Department of Licensing
  • Medical Esthetician License issued by the State
  • Flexible schedule with availability to work weekends
  • Must possess strong knowledge of laser and skin treatment procedures
  • Ability to self-promote on company social media within guidelines
  • Understand HIPAA compliance and patient confidentiality
  • Valid driver’s license and reliable personal transportation
  • Ability to stand for long periods and perform physical tasks including reaching above shoulder height, crawling, kneeling, and lifting or pushing/pulling up to 50 lbs
  • Strong ethical foundation and high level of integrity
  • Sound judgment and problem-solving skills

Job Qualifications

  • High school diploma or GED equivalency
  • Laser Technician license issued by the Department of Licensing
  • Medical Esthetician License issued by the State
  • Strong and extensive knowledge of laser and skin treatment procedures
  • Knowledge of esthetician practices and medical practice management
  • Ability to self-promote and engage in company social media according to guidelines
  • Understanding of patient/client confidentiality in compliance with HIPAA
  • Valid driver’s license and personal vehicle for transportation
  • Sound judgment, problem-solving, and decision-making skills
  • Strong oral and written communication skills
  • Highly organized and able to work independently with minimal supervision
  • Working knowledge of Microsoft applications

Job Duties

  • Provide exceptional service to clientele to enhance customer satisfaction
  • Perform job duties within the scope of practice under issued licenses/certifications
  • Work closely with Mid-Level Providers as needed for client care
  • Assist in training peers and new hires to ensure company standards
  • Maintain strict medical protocols for all laser services regarding state regulation and HIPAA compliance
  • Maintain professional neat appearance and adhere to approved dress code
  • Perform laser services including laser hair removal and photo-facials
  • Perform aesthetic services such as derma-planning, SkinPen microneedling with and without PRP, facials, chemical peels, and HydraFacial
  • Perform body contouring services including CoolSculpting
  • Provide client-centered customized plans to meet skin care needs through services, product sales, and treatments
  • Conduct full aesthetic consultations to meet clients’ short and long-term aesthetic goals
  • Maintain a clean and organized work and treatment area
  • Assist with inventory management and communicate needs to management
  • Ensure accurate and timely charting of client appointments and experiences
  • Attend continuing education as requested by Clinical Management
  • Participate in team meetings and provide input
  • Report client concerns promptly to Senior Laser Technician, Manager, Mid-Level Provider, and Operations Manager

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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