Client Concierge Part Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $17.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive Base Salary plus Commission
Paid Time Off
Multiple health insurance plans
Dental Insurance
Vision Insurance
Employer paid short-term disability
Employer paid long-term disability
Employee Discounts
401k plan
Tuition Reimbursement
Referral Bonus Program

Job Description

It’s A Secret Med Spa is a renowned elite medical spa with locations nationwide, dedicated to empowering individuals by elevating their natural beauty through advanced, high-performance injectables, laser treatments, and aesthetic services. As a leading name in the medical aesthetics industry, It’s A Secret Med Spa combines cutting-edge technology with a personalized approach to skincare, ensuring each client receives exceptional care tailored to their unique needs. The company prides itself on fostering a positive, passionate, and polished culture where employees are encouraged to grow and develop their professional skills in a supportive and exciting environment. Joining the team means becoming part of a big, fabulous family that values each member’s contribution and dedication to providing outstanding services.

The role of a Laser Technician at It’s A Secret Med Spa is critical in delivering the high-quality services that define the brand. This position offers a competitive base salary plus commission, along with numerous benefits such as paid time off, multiple health insurance plans including dental and vision, employer-paid short-term and long-term disability, employee discounts, a 401(k) plan, tuition reimbursement, and a referral bonus program. As a Laser Technician, you will provide exceptional service by performing various laser and aesthetic treatments that help clients meet their skincare and beauty goals. You will work closely with mid-level providers to ensure seamless client care and may assist in training peers and new hires to maintain high company standards.

Responsibilities include performing services such as laser hair removal, photo-facials, derma-planning, microneedling with or without PRP, facials, chemical peels, HydraFacials, and body contouring treatments like CoolSculpting. You will develop customized client-centered plans, conduct full aesthetic consultations, and maintain an elite, clean, and organized workspace. The role requires adherence to strict medical protocols, including compliance with state regulations, HIPAA, and other regulatory standards set by the company. Your professionalism and appearance contribute to the upscale atmosphere of the spa. Additionally, you will assist with inventory management, accurate charting, continued education, and active participation in team meetings. The ideal candidate demonstrates strong ethical standards, excellent judgment, problem-solving abilities, and outstanding communication skills.

Job Requirements

  • High school diploma or GED equivalency
  • Laser Technician license issued by the Department of Licensing
  • Medical Esthetician License issued by the State
  • Flexible schedule with availability to work weekends
  • Must possess strong knowledge of laser and skin treatment procedures
  • Ability to self-promote on company social media within guidelines
  • Understand HIPAA compliance and patient confidentiality
  • Valid driver’s license and reliable personal transportation
  • Ability to stand for long periods and perform physical tasks including reaching above shoulder height, crawling, kneeling, and lifting or pushing/pulling up to 50 lbs
  • Strong ethical foundation and high level of integrity
  • Sound judgment and problem-solving skills

Job Qualifications

  • High school diploma or GED equivalency
  • Laser Technician license issued by the Department of Licensing
  • Medical Esthetician License issued by the State
  • Strong and extensive knowledge of laser and skin treatment procedures
  • Knowledge of esthetician practices and medical practice management
  • Ability to self-promote and engage in company social media according to guidelines
  • Understanding of patient/client confidentiality in compliance with HIPAA
  • Valid driver’s license and personal vehicle for transportation
  • Sound judgment, problem-solving, and decision-making skills
  • Strong oral and written communication skills
  • Highly organized and able to work independently with minimal supervision
  • Working knowledge of Microsoft applications

Job Duties

  • Provide exceptional service to clientele to enhance customer satisfaction
  • Perform job duties within the scope of practice under issued licenses/certifications
  • Work closely with Mid-Level Providers as needed for client care
  • Assist in training peers and new hires to ensure company standards
  • Maintain strict medical protocols for all laser services regarding state regulation and HIPAA compliance
  • Maintain professional neat appearance and adhere to approved dress code
  • Perform laser services including laser hair removal and photo-facials
  • Perform aesthetic services such as derma-planning, SkinPen microneedling with and without PRP, facials, chemical peels, and HydraFacial
  • Perform body contouring services including CoolSculpting
  • Provide client-centered customized plans to meet skin care needs through services, product sales, and treatments
  • Conduct full aesthetic consultations to meet clients’ short and long-term aesthetic goals
  • Maintain a clean and organized work and treatment area
  • Assist with inventory management and communicate needs to management
  • Ensure accurate and timely charting of client appointments and experiences
  • Attend continuing education as requested by Clinical Management
  • Participate in team meetings and provide input
  • Report client concerns promptly to Senior Laser Technician, Manager, Mid-Level Provider, and Operations Manager

Job Criteria

Experience

Mid Level (3-7 years)


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