Client Concierge: Part-Time

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $17.00
diamond

Benefits

competitive pay
commission on product sales
dynamic and positive work environment
Opportunities for skill development
being part of a supportive team
Employee discounts on products and services
flexible weekend schedule

Job Description

It's A Secret Med Spa is an elite medical spa brand with multiple locations nationwide, recognized for its commitment to enhancing clients' natural beauty through cutting-edge injectable treatments, laser procedures, and advanced aesthetic services. As a growing leader in the medical spa industry, It’s A Secret Med Spa focuses on empowering individuals by helping them feel confident and unstoppable in their everyday lives. The company nurtures a vibrant culture that is positive, passionate, and polished, creating a welcoming environment where both clients and employees thrive. With a strong emphasis on high-quality service and innovative treatments, It’s A Secret Med Spa... Show More

Job Requirements

  • Flexible schedule with the ability to work weekends
  • previous experience working in a med spa or medical office preferred
  • must be able to sit or stand for long periods of time
  • must be able to reach above shoulder height, crawl, kneel, and push/pull up 50 lbs
  • other duties as assigned

Job Qualifications

  • Previous customer service experience
  • excellent written and verbal communication skills
  • ability to communicate with proper etiquette
  • ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
  • ability to work as part of a team and take initiative
  • enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
  • must maintain patient and client confidentiality in accordance with HIPAA regulations and company policy
  • must maintain a high level of integrity with a strong ethical foundation
  • must have sound judgment, problem solving, and decision-making skills
  • must have a working knowledge of Microsoft applications
  • bilingual preference given

Job Duties

  • Warmly greeting clients in person and over the phone
  • providing basic knowledge and education about the wide variety of services
  • managing front desk duties such as checking patients in and out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies fully stocked
  • maintaining a clean and professional environment throughout the facility
  • assisting providers and managers with client scheduling and maintaining the appointment books
  • complying with all company policies and procedures to ensure streamlined processes
  • ensuring point-of-sale system is managed effectively and accurately with all client appointment and employee information added

Job Location

Loading...