You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $14.18 - $21.39
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
hospital indemnity
critical illness insurance
accident insurance
Parental leave
Family services benefits
backup dependent care
flexible spending accounts
telemedicine
pet adoption reimbursement
Employee assistance program
Employee Discounts
401k
Paid Time Off
Paid holidays
Paid sick leave
Job Description
Chewy is a leading company revolutionizing the veterinary care experience by creating a supportive and innovative environment where veterinary teams can thrive. With the launch of new veterinary practices in 2024, Chewy Vet Care aims to offer personalized, patient-centric veterinary services through state-of-the-art facilities equipped with advanced technology and equipment. The company fosters a culture that prioritizes both the wellbeing of pets and the professionals caring for them. Chewy Vet Care is committed to becoming the most trusted and convenient destination for pet parents and partners everywhere. This opportunity offers a full-time Client Concierge position within the Healthcare Practice Team,... Show More
Job Requirements
- 1-2 years of experience in customer-focused roles, veterinary preferred
- Strong communication and interpersonal skills
- Empathy and compassion towards clients and pets
- Ability to work in a fast-paced environment independently
- Willingness to work weekends and travel occasionally
- Physical ability to stand or walk up to 80% of the shift
- Ability to lift up to 50 pounds frequently and up to 70 pounds with team lift
- Capacity to perform physical tasks including standing, pushing, pulling, carrying, squatting, and kneeling
Job Qualifications
- 1-2 years of customer-focused work experience, preferably in veterinary settings
- Strong ability to connect with clients and show empathy and compassion
- Excellent social, verbal, written communication, observational, and analytical skills
- Passionate about helping pets and people with excellent customer service focus
- Ability to thrive in a fast-paced, self-starter environment
Job Duties
- Embody the Chewy Vet Care culture by working collaboratively and delivering an excellent pet parent experience
- Handle all patient intakes and client-facing interactions
- Apply customer service skills to assist pet parents with medical care and issue resolution
- Use Practice Information Management System (PIMS) proficiently
- Follow practice Standard Operating Procedures (SOP) and Standards of Care (SOC)
- Manage pharmacy holdings responsibly
- Assist Practice Manager with inventory communication
- Clean workspaces after every patient interaction
- Participate in self-development courses and required compliance training
- Perform other duties as assigned by management
- Work weekends and occasionally travel as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: