Client Concierge

Mr. Handyman is a nationally recognized home repair and maintenance company known for its dedication to exceptional service, quality workmanship, and the unique "Done Right Promise." This promise represents Mr. Handyman's commitment to customers and team members alike, ensuring that every task is completed to the highest standards. Operating with a strong team-oriented culture, Mr. Handyman has earned a reputation as one of the most respected companies in the home services industry. The company offers not only jobs but fulfilling careers supported by industry-leading software and business systems to help its employees work effectively and efficiently.

As part of our growth, we are looking for a friendly and outgoing office professional to join our fast-paced office environment. This role is vital in maintaining the smooth operation of customer interactions and service scheduling, acting as a bridge between customers and field professionals. The office professional will play a key role in managing communications, organizing work schedules, and delivering an outstanding customer experience that aligns with the Mr. Handyman Way.

In this position, you will have the opportunity to work in a dynamic setting where no two days are the same. You will handle inbound and outbound communications, guiding customers through their home repair projects with clarity and care. You will also manage expectations and ensure that every customer interaction ends with their needs met and their satisfaction secured. With a focus on creating lifelong customers, your performance will be measured by the quality of work delivered through your coordination and communication efforts.

Joining Mr. Handyman means access to competitive pay, opportunities for career advancement and growth, and the chance to be part of a dedicated team of service and office professionals. You will experience the pride of applying your skills daily in a challenging environment and the flexibility to balance work with life’s important moments. With a supportive company culture and a clear path for development, this role offers much more than a job; it offers a career to be proud of and the tools to succeed.