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Client Concierge at Mr. Handyman of Anne Arundel and PG County

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Mr. Handyman of Anne Arundel and PG County

Client Concierge

Baltimore, MD, USA|Onsite

Job Overview

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Employment Type

Full-time
moneybag

Compensation

Hourly
Range $15.00 - $19.50
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Work Schedule

Flexible
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Benefits

competitive pay
Advancement opportunities
Flexible Hours
Supportive team environment
Career Development
recognition programs
Work-life balance

Job Description

Mr. Handyman is a nationally recognized home repair and maintenance company known for its dedication to exceptional service, quality workmanship, and the unique "Done Right Promise." This promise represents Mr. Handyman's commitment to customers and team members alike, ensuring that every task is completed to the highest standards. Operating with a strong team-oriented culture, Mr. Handyman has earned a reputation as one of the most respected companies in the home services industry. The company offers not only jobs but fulfilling careers supported by industry-leading software and business systems to help its employees work effectively and efficiently.

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Job Requirements

  • High school diploma or equivalent
  • experience in office administration or customer service
  • ability to multitask and prioritize
  • strong communication skills
  • proficiency with computers and scheduling software
  • friendly and professional demeanor
  • ability to work in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • previous office or customer service experience preferred
  • excellent communication and interpersonal skills
  • ability to manage multiple tasks in a fast-paced environment
  • proficiency with scheduling software or similar tools
  • strong organizational skills
  • friendly and outgoing personality

Job Duties

  • Lead management and scheduling
  • inbound and outbound customer communications
  • organizing work and managing schedules for service professionals
  • making recommendations and managing expectations with customers
  • delivering an exceptional customer experience
  • following the Mr. Handyman Way process
  • creating lifelong customers

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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