Client Concierge

It’s A Secret Med Spa is an elite medical spa with locations nationwide dedicated to empowering individuals by enhancing their natural beauty through advanced and high-performance injectables, lasers, and aesthetics treatments. This company has built a reputation for excellence in the medical spa industry by offering cutting-edge services that not only improve appearance but also boost confidence and well-being. With a strong nationwide presence, It’s A Secret Med Spa combines a welcoming and supportive culture with state-of-the-art technology and an expert team committed to client satisfaction. Their mission is to make people feel unstoppable in their everyday lives by providing exceptional aesthetic treatments in a warm and polished environment. Joining It’s A Secret Med Spa means becoming part of a big, fabulous family that values positivity, passion, and professionalism.

The role of Client Concierge at It’s A Secret Med Spa is a vital position that serves as the first point of contact for clients both in person and over the phone. This position is designed for individuals who are passionate about delivering outstanding customer service and who aspire to grow their skills in the thriving field of medical aesthetics. As a Client Concierge, you will play a key role in creating a positive and warm experience for every client by offering basic education about a wide variety of services and managing essential front desk responsibilities. Your duties will include greeting clients, managing appointment scheduling, handling phone inquiries, overseeing inventory and supplies, and ensuring that the spa’s environment remains clean and professional.

This role offers competitive compensation, including a base salary plus commission, along with generous paid time off and several health insurance options including dental and vision coverage. Additional benefits include employer-paid short-term and long-term disability, employee discounts, 401k retirement plans, tuition reimbursement, and a referral bonus program. Working as a Client Concierge at It’s A Secret Med Spa provides an opportunity to be part of a dynamic and supportive team where you will be encouraged to grow professionally while helping clients look and feel their best. Flexibility is essential as the schedule may include weekends. The position also emphasizes maintaining strict patient confidentiality in compliance with HIPAA regulations and company policies.

Overall, this is an exciting opportunity for customer-focused, enthusiastic individuals who have experience or interest in the med spa or medical office environment. You will gain exposure to the aesthetic industry while contributing to a culture that prizes integrity, teamwork, initiative, and excellence in customer care. If you are someone who thrives in a fast-paced setting, enjoys multi-tasking, and genuinely wants to provide a friendly and professional client experience, It’s A Secret Med Spa invites you to apply and join their growing family where you will love your work and help others feel unstoppable.