Client Concierge

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $22.00

Benefits

competitive pay

Advancement opportunities

Paid Time Off

Paid holidays

Health Reimbursement Arrangement

Individual retirement account

Flexible Hours

Job Description

Mr. Handyman is a renowned home repair and maintenance company recognized nationwide for its commitment to quality service and customer satisfaction. As a franchise-based business, Mr. Handyman operates through independently owned franchises, each dedicated to upholding the company's reputation for excellence. The company prides itself on the "Done Right Promise," a commitment ensuring that every job meets the highest standards of workmanship and reliability. This promise reflects the company's dedication to customer trust and long-lasting relationships.

Joining the Mr. Handyman team means becoming part of a respected and growing company that values both its customers and its employees. The e... Show More

Job Requirements

Live within the area
Have 2+ years of experience in an office setting
Solve problems easily
Complete a background check
Professional communication and phone skills
Be highly organized and detail oriented
Possess computer experience with Office and Excel

Job Qualifications

High school diploma or equivalent
Minimum 2 years of experience in an office setting
Excellent customer communication skills
Ability to work independently
Proficient with Microsoft Office and Excel
Strong problem-solving skills
Detail oriented and highly organized

Job Duties

Lead management and scheduling inbound and outbound customer communications
Organize work and manage schedules for Service Professionals
Make recommendations and manage customer expectations
Deliver a great customer experience and follow the Mr. Handyman Way process
Communicate effectively with customers to guide them through projects
Ensure quality of work and customer satisfaction
Work efficiently to meet job timelines

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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