Client Care Coordinator - MOOV - Los Angeles

MOOV Health & Wellness is a pioneering health and wellness center located in Los Angeles, California, committed to helping individuals outpace aging through a personalized and physician-guided approach. MOOV offers innovative solutions that support physical, mental, and emotional health, unlocking each member's fullest potential. By embracing a proactive wellness philosophy, MOOV aims to create a vibrant community of individuals dedicated to living fully and thriving at every age. The center delivers a concierge-level experience that melds cutting-edge treatment options with tailored wellness programs designed to enhance quality of life and wellbeing.

The role of Client Care Coordinator at MOOV Health & Wellness is a vital position that focuses on delivering an elevated client experience, combining high-touch service with consultative sales to effectively drive revenue growth. This full-time position involves welcoming members and guests warmly, responding to inquiries, assisting members in understanding service benefits, and providing seamless support throughout their wellness journey. The Coordinator will be instrumental in managing daily center operations, maintaining compliance with confidentiality and HIPAA standards, and coordinating treatment flow to optimize efficiency.

The Client Care Coordinator is responsible for processing payments, tracking sales and memberships, and actively converting consultations into booked services and package plans. This role requires a dynamic individual passionate about wellness who possesses strong sales skills, excellent communication abilities, and a deep understanding of health and wellness principles. Day-to-day duties include educating clients about MOOV's health offerings, promoting add-ons and upgrades, following up on leads and missed opportunities, and serving as a liaison between clinical staff and clients to ensure continuity of care.

Based in the culturally rich and vibrant city of Los Angeles, MOOV's environment provides an inspiring backdrop for professionals dedicated to wellness. Los Angeles is known for its iconic landmarks, Mediterranean climate, and diverse community which contributes to a lively atmosphere perfect for those wanting to make a meaningful impact in health and wellness services.

This role offers a competitive salary range between $17.84 and $21.86 per hour, with a comprehensive benefits package that includes superior health plans, retirement savings programs, generous paid time off, and wellness incentives. MOOV promotes career growth and personal development through professional programs and wellness-focused employee resources. Emphasizing integrity, transparency, and customer satisfaction, MOOV stands as an inclusive employer committed to equal opportunity and nondiscrimination. If you are eager to support others on their wellness journey and grow your career in a forward-thinking health environment, this position could be your next opportunity.