Clerical Assistant (General Office Secretary)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.32 - $26.35
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Professional development opportunities
Employee wellness programs
Life insurance

Job Description

Memphis-Shelby County Schools is a leading public education system dedicated to transforming education and achieving ambitious outcomes for over 110,000 students and their families in the Memphis-Shelby County area. As one of the largest school districts in Tennessee, it serves a diverse community with a commitment to equity, innovation, and excellence. The district focuses on elevating student performance and providing resources that nurture educational success across all its schools and programs. Its mission centers around creating a supportive and challenging environment where every student can reach their full potential and be prepared for college, career, and life beyond the classroom.

The district seeks exceptional educational leaders who are courageous thinkers, solutions-oriented, and high-performing gamechangers ready to contribute to a bold vision of education transformation. These leaders are expected to thrive amidst complex challenges, craft innovative approaches, and implement sustainable strategies that positively impact student achievement. A genuine passion for serving students and families with a data-driven, people-centered approach is essential to executing the district's mission successfully.

Within this dynamic environment, the role of an Administrative Support Specialist plays a crucial part in maintaining organizational efficiency across school locations. This position provides key clerical and secretarial assistance that ensures smooth day-to-day operations supporting various educational programs and projects. The specialist performs duties such as managing correspondence, preparing reports, organizing meetings, and coordinating travel arrangements for staff members. Their detailed and proactive support aids management in tracking and compiling data to inform strategic decisions.

The Administrative Support Specialist is responsible for handling a variety of records, reports, and communication functions that serve as the backbone of effective administration. They facilitate communication within the district and with external agencies, offering timely responses to inquiries and ensuring that essential information is accurately documented and accessible. This role demands a high level of organization, discretion, and the ability to prioritize multiple tasks in a fast-paced educational setting.

To excel in this position, candidates need at least a high school diploma or GED with two or more years of relevant clerical or administrative experience. Strong computer skills, excellent communication abilities, and a solutions-oriented mindset are vital. The specialist may also assist with financial tasks such as invoice processing and budget preparation, requiring attention to detail and basic accounting knowledge.

Working within Memphis-Shelby County Schools provides the opportunity to be part of a vibrant and impactful educational community focused on student success and continuous improvement. The role offers meaningful engagement in a mission-driven environment where administrative professionals contribute to the broader goal of transforming education and enriching the lives of young learners and their families.

Job Requirements

  • High school diploma or GED
  • minimum of two years clerical or administrative experience
  • proficiency with office software and equipment
  • strong organizational skills
  • effective verbal and written communication
  • ability to handle multiple tasks simultaneously
  • discretion and confidentiality
  • basic knowledge of budget and financial record keeping
  • ability to interact professionally with staff and the public

Job Qualifications

  • High school diploma or GED
  • two or more years of relevant clerical or administrative experience
  • strong computer skills
  • excellent communication abilities
  • ability to prioritize tasks and manage time effectively
  • detail-oriented
  • problem-solving skills
  • ability to maintain confidentiality
  • familiarity with basic financial processing
  • ability to work independently and as part of a team

Job Duties

  • Provides general clerical and secretarial support for programs and project
  • prepares various reports detailing the administrative information handled by the position
  • prepares basic correspondence
  • orders supplies and covers telephones for school location
  • identifies issues or problems and seeks assistance from higher level personnel or management
  • prepares and maintains a variety of reports, records, correspondence, and files related to assigned service, activities, and operations
  • provides secretarial and clerical support, performing such duties as scheduling meetings and appointments, compiling data for reports, making travel and accommodation arrangements for staff
  • composes, prepares, types, copies, files, processes, mails and/or transmits various routine documents, which may include forms, correspondence, memos, presentation materials, reports and other documents
  • maintains efficient record-keeping systems
  • may provide technical and clerical assistance in the preparation of assigned budgets
  • may monitor expenditures, process invoices, process payroll, reconcile accounts, and prepare related financial records and reports
  • answers the telephone
  • provides accurate information to callers and/or forwards calls to appropriate personnel
  • takes messages as needed
  • greets and assists office visitors
  • receives and responds to basic inquiries, routine requests for assistance and concerns from other District departments, schools, agencies, organizations, professionals and the public
  • may perform specialized duties particular to assigned department
  • attends staff, committee and District meetings as required
  • attends training, meetings, seminars and/or workshops to enhance job knowledge and skills
  • performs other related duties as assigned or directed

Job Criteria

Experience

Mid Level (3-7 years)


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