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Job Overview

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Compensation

Hourly
Range $15.00 - $16.75
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee assistance program

Job Description

The hiring establishment for this role is a residential community that prioritizes excellent customer service and a welcoming environment for its residents, their families, and visitors. This community is committed to providing a safe and engaging place for residents to live, ensuring that all interactions are conducted with respect, warmth, and professionalism. The community is a well-organized living environment that supports its residents with attentive and approachable staff, contributing to a positive and secure atmosphere. As a front-facing establishment, it considers the role of the Concierge crucial in enhancing the overall experience and maintaining effective communication between residents, their families,... Show More

Job Requirements

  • High school diploma or GED
  • Two years of experience in communications or reception
  • Ability to possess or learn and operate a PBX system and radio base unit within three months of employment
  • Excellent written and verbal communication skills
  • Computer literacy which includes, but is not limited to, Microsoft Office suite

Job Qualifications

  • High school diploma or GED
  • Two years of experience in communications or reception
  • Ability to possess or learn to operate a PBX system and radio base unit within three months
  • Excellent written and verbal communication skills
  • Computer literacy including Microsoft Office suite

Job Duties

  • Answer all telephone calls that come into the main switchboard and transfer the calls appropriately
  • Greet and welcome all visitors to and vendors of the community and ensure proper sign-in protocol is followed
  • Initiate, listen and respond as necessary to radio transmissions involving residents or staff
  • Maintain the Concierge Resident Directory and Data Sheet
  • Safeguard confidential resident information and do not communicate it to unauthorized individuals
  • Attend all in-service trainings and meetings
  • Ensure regular and reliable attendance

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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