CJ-Assist General Manager

The hiring establishment is a prominent player in the quick-service restaurant industry, known for its commitment to delivering high-quality, consistent dining experiences to customers across multiple locations. This company emphasizes a culture that values core principles such as teamwork, accountability, and customer satisfaction. With a focus on operational excellence, they foster an environment that prioritizes both employee development and superior service standards. As a brand, they have built a reputation for maintaining clean, safe, and efficiently run restaurants with a customer-centric approach, aiming to exceed expectations at every guest interaction.

This role is for an Assistant Manager position within one of the company's busy restaurant locations. The Assistant Manager works closely with the General Manager to ensure that the restaurant operates smoothly across all shifts including breakfast, lunch, dinner, late night, and weekends, maintaining an active presence on the floor to supervise and assist with various operational tasks. The position requires a hands-on leader who can drive team excellence by coaching, recognizing top talent, and holding employees accountable for performance and adherence to company policies. This includes overseeing employee selection, training, and ongoing development to build a team that embodies the company's core values.

A critical component of the Assistant Manager’s responsibilities involves actively monitoring customer service and food safety standards while troubleshooting issues as they arise to ensure a positive guest experience. They also assist with administrative functions such as scheduling, inventory control, and analysis of sales and labor costs to meet budget and margin goals. Collaborative efforts with Human Resources and the General Manager are necessary to address employee relations and ensure compliance with federal, state, and local regulations.

The Assistant Manager must be flexible with scheduling to cover various shifts and may occasionally be required to travel to other restaurant locations for support or meetings. Proficiency with Microsoft Office applications is required to manage operational and reporting tasks effectively. This role suits a motivated individual who thrives in a dynamic, fast-paced environment and is committed to maintaining a clean, safe workplace while leading their team in executing operational excellence consistently. The position offers a chance to grow within a supportive company that values leadership development and operational success in the quick-service restaurant sector.