Pepperonis Inc logo

Cinco Ranch

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible

Job Description

This establishment is a vibrant and community-focused pizzeria that offers multiple positions within its team, all earning cash tips, including delivery drivers. It provides an inviting work environment within the food service industry and values exceptional customer service and teamwork among its employees. The company prides itself on delivering quality food with smiles and efficient service, ensuring customer satisfaction through friendly communication and teamwork.

The roles available are diverse, catering to various skill sets, from front-end order taking to kitchen operations and delivery. Each position is designed not only to contribute to a smooth operation but also to encourage personal growth and leadership development. The employment type varies from entry-level crew positions to leadership roles, making this an excellent opportunity for individuals seeking to build a career in the hospitality and food service industry.

The Front Crew is responsible for taking orders via phone, walk-ins, or drive-thru and performing basic food preparation like making salads or boxing up orders. Training for this position typically takes about a week, underscoring the company's commitment to proper onboarding and skill development.

The Front Leader role involves training new Front Crew members, managing customer disputes, and ensuring the store's proper closing in the absence of a manager. This role requires strong customer service skills and a friendly demeanor, highlighting the importance placed on communication and leadership within the team.

Kitchen Crew members assist in executing successful kitchen shifts, starting often as a dough slapper or oven catcher. This role demands learning the menu quickly and performing the assigned job roles expertly.

The Kitchen Leader is a pivotal role acting as a Kitchen Manager in training. This position entails overseeing the execution of orders, maintaining kitchen stations, and bringing crew members up to speed with patience and persistence.

Delivery Drivers are considered the best in the industry, known for their courteous and friendly nature. They not only deliver orders efficiently but also engage with the community, earning tips for their excellent service. When not delivering, they contribute by helping with various tasks around the store, such as cleaning and assisting in the kitchen.

Overall, this vibrant workplace encourages growth, leadership, and a strong sense of community, making it a dynamic and rewarding environment for current and prospective employees.

Job Requirements

  • high school diploma or equivalent
  • prior experience in food service or customer service preferred
  • able to work flexible shifts including evenings and weekends
  • basic math and computer skills for order entry
  • physical ability to perform tasks such as lifting and standing for extended periods
  • valid driver’s license required for delivery driver role
  • ability to handle cash and tips responsibly
  • adherence to food safety and hygiene standards

Job Qualifications

  • strong customer service skills
  • ability to communicate friendly and effectively
  • basic food preparation knowledge
  • experience in customer-facing roles preferred
  • leadership skills or willingness to learn leadership
  • ability to work in a fast-paced environment
  • reliable and punctual
  • valid driver’s license and clean driving record for delivery drivers
  • ability to manage closing tasks responsibly
  • teamwork and collaboration skills

Job Duties

  • take orders and enter them into the system
  • perform basic food prep such as making salads or boxing up orders
  • train new front crew members in order taking and salad making
  • handle common customer disputes with friendly communication
  • close the store by completing closing tasks and shutting down POS
  • assist in executing successful kitchen shifts by performing assigned roles
  • ensure all kitchen orders are timely and correctly prepared
  • maintain kitchen stations during shifts
  • lead and train kitchen crew members
  • deliver orders to customers courteously and efficiently
  • support the team by performing cleaning and maintenance tasks when not delivering

Job Criteria

Experience

Entry Level (1-2 years)


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