Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
401K with company match
Holiday pay
Free hot meal per shift
Unlimited beverages
sick pay
Subsidized bus transportation
free covered parking
Tuition Reimbursement
Wardrobe and uniform cleaning
Career Development
team discounts
anniversary recognition
Job Description
Monarch Casino Resort Spa in Black Hawk is a premier 23-story resort boasting over 500 guest rooms, four distinct restaurants, and one of the nation’s top-rated spas. Known for delivering exceptional luxury experiences, Monarch Casino Resort offers a wide range of amenities including fine dining, entertainment, and relaxation spaces designed to captivate and pamper its guests. The resort combines upscale accommodations with a vibrant casino floor, making it a popular destination for travelers seeking both excitement and comfort. The venues on-site include the celebrated Monarch Chophouse, which specializes in premium steaks, fresh seafood, and artisanal craft cocktails served in an elegant, four-star setting. For guests craving international flavors, Twenty-Four 7 offers a diverse menu featuring American and Asian cuisine. Additionally, The Buffet presents a global assortment of dishes that cater to various palates, while the newly introduced Bistro restaurant offers a contemporary dining experience. The resort’s entertainment options are enhanced by multiple bars and lounges, particularly the lively Cabaret bar that features live music on Monday and Tuesday nights.
The role of Chophouse Restaurant Busser at Monarch Casino Resort Spa is a full-time, hourly position offering a competitive wage of $16 plus tips. This key role supports the smooth operation of the Monarch Chophouse by maintaining a clean and organized dining environment, ensuring guests receive prompt and courteous service throughout their meal. A busser’s responsibilities include preparing dining areas before guest arrival, promptly clearing and resetting tables, and supporting wait staff with various back-of-house duties such as replenishing condiments and monitoring table settings. This position is vital in sustaining the high standards of cleanliness, presentation, and quality service that Monarch is known for. Working in a fast-paced, high-volume setting, the ideal candidate will be comfortable managing multiple tasks efficiently while demonstrating excellent communication and guest service skills. They must be attentive to detail and adaptive to the ever-changing dynamics of a busy restaurant environment. In addition, this role requires a strong team-oriented mindset, as bussers often support wait staff by helping seat guests, managing registers, and answering phones when needed. Candidates must be able to meet physical demands, including standing for prolonged periods and lifting up to 45 pounds occasionally. The resort provides a supportive team atmosphere with opportunities for career advancement and various employee benefits designed to enhance job satisfaction and well-being. The Chophouse Restaurant Busser position is an exceptional opportunity for individuals passionate about hospitality and eager to contribute to a luxury resort experience in an engaging and collaborative setting.
The role of Chophouse Restaurant Busser at Monarch Casino Resort Spa is a full-time, hourly position offering a competitive wage of $16 plus tips. This key role supports the smooth operation of the Monarch Chophouse by maintaining a clean and organized dining environment, ensuring guests receive prompt and courteous service throughout their meal. A busser’s responsibilities include preparing dining areas before guest arrival, promptly clearing and resetting tables, and supporting wait staff with various back-of-house duties such as replenishing condiments and monitoring table settings. This position is vital in sustaining the high standards of cleanliness, presentation, and quality service that Monarch is known for. Working in a fast-paced, high-volume setting, the ideal candidate will be comfortable managing multiple tasks efficiently while demonstrating excellent communication and guest service skills. They must be attentive to detail and adaptive to the ever-changing dynamics of a busy restaurant environment. In addition, this role requires a strong team-oriented mindset, as bussers often support wait staff by helping seat guests, managing registers, and answering phones when needed. Candidates must be able to meet physical demands, including standing for prolonged periods and lifting up to 45 pounds occasionally. The resort provides a supportive team atmosphere with opportunities for career advancement and various employee benefits designed to enhance job satisfaction and well-being. The Chophouse Restaurant Busser position is an exceptional opportunity for individuals passionate about hospitality and eager to contribute to a luxury resort experience in an engaging and collaborative setting.
Job Requirements
- Must be at least 18 years of age
- Must be able to work all shifts including weekends and holidays when needed
- Must be able to stand for duration of shift
- Must be able to bend, stoop and continuously use hands
- Ability to push and pull up to 25lbs and occasionally up to 45lbs
- Must successfully submit a pre-employment criminal background check and drug screen
- Ability to speak and write English
- Ability to communicate information through spoken words that others will understand
- Ability to read and understand written instructions
Job Qualifications
- Ability to work in high volume, sometimes loud, ever changing environment
- Must possess excellent guest service and communication skills with the ability to deal with guests
- Excellent listening skills, presentation skills, and people skills
- Ability to speak and write English
- Ability to communicate information through spoken words and sentences that others will understand
- Ability to read and understand information and instructions presented in writing
- Must be able to stand for duration of shift
- Must be able to bend, stoop and continuously use hands
- Ability to push and pull up to 25lbs and occasionally up to 45lbs
- Ability to work all shifts including weekends and holidays when needed
- Successfully submit a pre-employment criminal background check and drug screen
- Must be at least 18 years of age
Job Duties
- Prepares dining room for guests by cleaning and clothing tables
- setting decorations, condiments, napkins, service plates, and utensils
- Protects establishment and guests by adhering to sanitation and safety policies
- Maintains table setting by removing courses as completed
- replenishing utensils
- refilling water glasses
- being alert to patron spills or other special needs
- Supports wait staff by setting-up and replenishing condiment stands, trash containers liners, and bus stations
- Supports staff by serving as a back-up - seating guests, operating registers and answering phones
- Closes dining facility by cleaning chairs and tables
- sweeping and/or vacuuming floors
- removing trash and recyclables from the facility
- Enhances organization reputation by accepting ownership for accomplishing new and different requests
- exploring opportunities to add value to job accomplishments
- Informs management of guests concerns at all times
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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