Chill Staff

Beaumont, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $8.00 - $12.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

employee discount

Retirement Plan

flexible schedule

Training and Development

team environment

Job Description

Dairy Queen (DQ) is a renowned quick-service restaurant franchise that has been creating positive memories for its customers for over 75 years. As a globally recognized brand, DQ is beloved for its distinctive food and treats, which have a special place in the hearts of fans of all ages worldwide. The company prides itself on surprising and delighting its customers with quality offerings and exceptional service, striving to be the world's favorite quick-service restaurant. Dairy Queen's dedication to customer satisfaction and community involvement sets it apart in the fast-food industry, providing a dynamic and supportive workplace for its employees. The franchise emphasizes fostering a pleasant environment for both customers and staff, making it a rewarding place to build a career in the food service sector.

The role of a Treat Assembler at Dairy Queen is a full-time position that offers an hourly wage ranging from $8 to $12. This position is essential to ensuring that treat orders are correctly assembled and presented to customers while maintaining the cleanliness and safety of all customer areas in accordance with restaurant safety and health code standards. The Treat Assembler is responsible for preparing treat products efficiently and accurately, following established restaurant policies and health guidelines. Key functions include effective communication with team members to guarantee correct order fulfillment, maintaining a positive and alert attitude towards customer needs, and properly operating and maintaining restaurant equipment and chill areas.

In addition to assembling orders, the Treat Assembler plays a crucial role in upkeep activities such as stocking inventory, organizing work areas, and executing thorough cleaning tasks within the restaurant, including counters, tables, restrooms, and trash receptacles. This role requires physical stamina to move heavy items of up to 50 pounds multiple times during a shift, as well as the ability to work quickly and effectively in a high-volume, fast-paced environment. The position demands excellent teamwork skills to maintain consistent quality, service, and cleanliness, contributing to overall guest satisfaction.

The Treat Assembler must also adhere to all food handling procedures and health regulations while promoting a cooperative and pleasant working climate among colleagues. Communicating significant issues or unusual occurrences to management promptly is an essential part of the role to ensure smooth operations and problem resolution. This position requires no formal education or prior experience but does necessitate the ability to work on-site, stand for long periods, and adapt to varying temperature ranges within the restaurant environment. Dairy Queen offers a supportive environment where employees can grow, learn new skills, and contribute to a team dedicated to delivering exceptional guest experiences.

Job Requirements

Minimum age 16 years or older
must be able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift
must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time
must be able to travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift
must be able to work in and out of different temperature ranges
must be able to stand for long periods of time
must be able to read order monitors and recall and communicate products and contents
must practice established food handling procedures and meet any local health regulations
must exhibit and use good manners, proper personal hygiene, positive attitude and promptness

Job Qualifications

No education required
ability to communicate clearly, quickly and politely
ability to prepare food and treats following health and safety standards
ability to work effectively in a team environment
good personal hygiene and positive attitude
ability to follow food handling procedures and local health regulations
ability to operate and maintain restaurant equipment safely
strong attention to detail
ability to perform physical tasks such as lifting and standing for long periods
ability to respond quickly during high volume service

Job Duties

Assemble and present completed treat orders
communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers
prepare treat products following restaurant, health and safety standards and procedures quickly and accurately
be pleasant and alert to customer needs
properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards
work as a team member to assure constant and consistent quality, service, cleanliness and value to each customer
clean work area, organize and stock needed items
move various treat, paper and cleaning items from other sections of building or outside building to immediate work area
stock and execute proper rotation of products
complete assigned prep work for stocking and set up of chill area
control food production process
break down and clean chill area thoroughly at the end of every day as assigned by a manager or shift leader
wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and perform other cleaning tasks
operate chill area in accordance with established PRIDE standards, policies and procedures
assist in success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness
maintain a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate
communicate all significant issues, both positive and negative, with management staff