Chemical and Beverage Manager

Performance Foodservice is a leading broadline distributor under Performance Food Group (PFG), serving a diverse range of local customers such as independent restaurants, hotels, healthcare facilities, schools, and quick-service eateries. Known for its robust network of sales representatives, chefs, consultants, and industry experts, Performance Foodservice is dedicated to building strong relationships with customers by providing valuable advice on improving operations, menu development, product selection, and operational strategies. The company prides itself not only on delivering quality food products but also on supporting independent restaurant owners in achieving their goals and dreams. As a part of PFG, Performance Foodservice offers growth opportunities, competitive pay, and a comprehensive benefits package including Day 1 Health and Wellness benefits, Employee Stock Purchase Plans, 401K employer matching, education assistance, and paid time off, fostering a safe and inclusive workplace culture that emphasizes rewards, recognition, and respect.

The role of a Department Supervisor at Performance Foodservice is pivotal in maintaining smooth operations within the department, ensuring that sales and profit targets are met while delivering professional customer service. This position involves supervising technicians and associates, overseeing staffing, training, coaching, and performance management, and managing problem resolution effectively. The Department Supervisor also assists with sales efforts related to the chemical and beverage program, ensuring that customer interactions are handled professionally and all information provided is accurate and timely. Acting as both a leader and team member, the supervisor collaborates closely with customers, vendors, and internal personnel, supporting the company's mission and goals.

In addition to managing and guiding staff, the supervisor is responsible for attaining business goals through sound financial oversight, including establishing and managing departmental budgets, reviewing profit and loss margins, and controlling expenses. They oversee billing processes and solve complex sales and service problems, often requiring face-to-face interaction with customers to address specific issues on-site. They also manage schedules for service or installation, train staff on sales and service procedures, and may be involved in equipment maintenance or installation tasks related to beverage and chemical systems. This role is essential for ensuring operational excellence, fostering a positive work environment, and contributing to the overall success of the company through effective leadership, financial stewardship, and customer engagement.