Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $19.55 - $1.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Generous Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program
Job Description
Chelsea's Kitchen is a vibrant dining establishment located within Terminal 4 of Phoenix Sky Harbor International Airport, operated by HMSHost, a leading provider of food and beverage services in travel venues. HMSHost is renowned for delivering exceptional dining experiences across airports, travel plazas, and other venues, making them one of the most trusted names in the hospitality and food service industry. Situated in one of the nation's busiest airports, Chelsea's Kitchen offers travelers a warm and inviting environment where they can enjoy fresh, high-quality meals while they await their flights. The restaurant features a diverse menu designed to satisfy a... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred
- Ability to communicate effectively in English
- Basic math skills for cash handling
- Ability to work flexible shifts including weekends and holidays
- Must be able to stand, bend, and walk for extended periods
- Must comply with company policies including cash handling and customer service standards
Job Qualifications
- Customer service experience preferred
- Cash handling experience preferred
- Excellent organization skills
- Ability to read and interpret restaurant seating charts
- Friendly, enthusiastic, and outgoing demeanor
- Ability to interact comfortably with customers and coworkers
- Ability to follow instructions and comprehend short correspondence
- Physical ability to bend, twist, and stand for extended periods
Job Duties
- Greet guests with a smile and seat them at an appropriate table following HMSHost customer service standards
- Record customer reservations or seating times consistently
- Maintain and update restaurant seating charts
- Ensure proper setup and maintenance of dining room areas before serving
- Assist with maintaining sufficient stock of roll-up silverware for incoming shift
- Advise guests on menus and beverage choices with in-depth knowledge
- Oversee delivery and servicing of food and beverages
- Liaise between kitchen staff and floor staff to meet guest experience standards
- Perform cashier and/or bus person tasks as required including cashing out guest checks
- Follow HMSHost cash handling policies and maintain security of cash
- Patrol assigned station to refill water and coffee and remove service items
- Perform other team duties during downtime such as rolling silverware, expediting orders, washing dishes, and cleaning table condiments
Job Location
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