Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $31.45 - $39.40
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
Life
disability
Retirement Savings Plans
Paid Time Off
Sick Time
Holiday pay
Employee Assistant Program
Tuition Reimbursement
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Job Description

Sunrise Senior Living is a well-established senior living company known for its commitment to creating a compassionate and supportive environment for its residents. Recognized repeatedly as a Great Place to Work, Sunrise Senior Living emphasizes a culture of respect, dignity, and meaningful engagement for seniors. This organization offers senior care communities that foster longer, healthier, and happier lives through personalized support and vibrant community interactions. The certified Great Place to Work status, awarded multiple times, reflects the company’s dedication to a positive workplace culture, which benefits residents, families, and team members alike. Sunrise Senior Living is proud to provide team members with opportunities to grow, develop professionally, and make meaningful contributions to the well-being of seniors.

The Dining Services Coordinator I role at Sunrise Senior Living is integral to the community’s hospitality operations. The position is responsible for leading and managing all aspects of dining services, ensuring the delivery of high-quality meals, and maintaining a hospitable dining environment that meets the unique nutritional needs of residents. Duties include food preparation and service, adhering to Sunrise culinary standards and dietary modifications, and ensuring food safety and sanitation compliance. This role manages procurement and inventory to maintain an adequate supply of food and materials while monitoring and managing budgets related to food and labor expenses. As a leader, the Dining Services Coordinator I recruits, hires, trains, supervises, and supports team members to deliver exceptional services while fostering a positive team environment.

The position requires strong financial management skills to keep budgetary allowances on track and to review monthly financial reports for corrective actions. The coordinator also plays a key role in food safety and risk management, assuring compliance with health department regulations and Sunrise standards. Active collaboration with the Wellness team and dietitian ensures residents’ dietary needs and preferences are met accurately. Regular interaction with residents during meal service times aids in maintaining high levels of satisfaction and allows continuous improvement based on resident feedback. The Dining Services Coordinator I participates in community events and councils, contributing to an overall engaging dining experience.

This career opportunity at Sunrise Senior Living offers the chance to contribute to a mission-driven organization that prioritizes the sacred value of human life. The role demands a balance of culinary expertise, leadership skills, and operational management within a supportive and enriching work culture. With competitive compensation and comprehensive benefits, the Dining Services Coordinator I will be part of a team that enhances the quality of life for seniors every day, helping them to shine brightly and enjoy meaningful moments. Team members will find a career path filled with growth opportunities, training, and a chance to make a lasting impact in the lives of residents and the community.

Employment is contingent upon successful completion of required screenings and health evaluations, with Covid-19 and influenza vaccinations as possible requirements based on regulatory mandates. Sunrise Senior Living welcomes applicants who are passionate about serving seniors and eager to join a company recognized for its dedication to quality care and positive workplace culture.

Job Requirements

  • High school diploma or equivalent
  • Minimum two (2) years experience supervising kitchen and dining operations in a full-service environment
  • Current ServSafe certification
  • Proven ability to manage food safety and sanitation standards
  • Ability to recruit, hire, and train dining services staff
  • Strong organizational and leadership skills
  • Effective communication skills
  • Ability to work flexible hours, including weekends and evenings
  • Basic computer proficiency
  • Ability to adhere to regulatory and company policies and procedures
  • Ability to maintain a clean and safe work environment
  • Must pass required pre-employment screenings and health evaluations
  • Covid-19 and influenza vaccinations may be required based on local laws

Job Qualifications

  • Minimum of two (2) years experience supervising kitchen, food service, and dining room operations in a full-service restaurant
  • Ability to recruit, coach, and manage the performance of a kitchen/dining room staff
  • Minimum two (2) years volume cooking experience and ability to cook three (3) to four (4) days per week and produce food at the volume required
  • Current ServSafe certification
  • Proven ability to use appropriate tools such as production sheets, standardized recipes, temperature logs, and sanitation forms
  • Possess basic knowledge of nutrition and modified diets
  • Proven ability to manage food and labor/labour budgets and achieve established targets
  • Proficient in basic computer skills and programs with the ability to learn new applications
  • Ability to work weekends, evenings, and flexible hours and be available for our customers at peak service delivery days and times

Job Duties

  • Deliver consistent high-quality food and hospitality service by following Sunrise recipes, menus, and programs
  • Post and display weekly and daily menus in accordance with Sunrise standards
  • Complete and utilize production sheets to control food quality and portions
  • Ensure adherence to modified diets, correct portioning of foods, and proper serving methods
  • Prepare and serve meals on time and at the correct temperatures
  • Train on and participate in front-of-the-house operations to ensure a positive customer experience
  • Ensure all food in Bistro and/or other common areas is fresh, covered, labeled, and dated as applicable
  • Support all special events with exceptional emphasis on marketing events
  • Serve minimum one (1) meal per week in Reminiscence and meets with the Reminiscence Coordinator (RC) to review service and preparation needs each day
  • Partner with the Wellness team and consultant dietitian to understand individual resident nutritional needs and preferences, then delivers snacks, beverages, and meals accurately and consistently
  • Participate in monthly Resident Council Meetings and other identified food committee meetings
  • Visit with residents during meal periods each day for feedback on menu
  • Ensure coordination of staffing in dining room with Residential Care Coordinator before each meal
  • Adhere to established product order guide(s) and vendor programs
  • Ensure compliance with Hazard Analysis and Critical Control Points (HACCP) and local health department regulations
  • Maintain an adequate inventory of food and supplies including emergency supplies
  • Partner with leadership team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promoting Risk Management programs and policies
  • Ensure that procedures and practices are enforced as needed: Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures
  • Ensure compliance with local health department regulations and Sunrise standards
  • Practice safe food handling always to prevent contamination and/or an outbreak of food borne illness
  • Maintain a clean, organized, and clutter-free kitchen environment
  • Complete and maintain accurate food production records including safe cooking and holding temperatures and a record of the menu as served
  • Complete and maintain accurate sanitation and cleaning records, including refrigeration and freezer logs, cleaning logs, and dining room/bistro opening and closing checklists
  • Partner with the Maintenance Coordinator for repairs and scheduled maintenance of equipment
  • Understand and manage the department budget, including food, labor/labour, and other expenses
  • Keep financial tools up-to-date and ensure budgeted allowances are maintained
  • Review monthly financial statements and implement plans of action around deficiencies
  • Process and submit monthly expenses and budget data timely
  • Coordinate with the community team to achieve maximum staff economies and cross training
  • Conduct regular inventories as defined by accounting guidelines
  • Provide overall management of the department, including but not limited to, recruiting, hiring, training, and coaching
  • Lead and participate in daily and monthly team member meetings and trainings, including orientation, onboarding, continuing education, annual trainings, and in-services
  • Develop a working knowledge of state/provincial regulations and ensure compliance
  • Complete team member staffing and scheduling according to operational and budgetary guidelines
  • Conduct a daily review of timekeeping practices and payroll report to ensure all hours worked are recorded and appropriately paid
  • Conduct timely performance appraisals with meaningful conversations
  • Hold team accountable and correct actions, when necessary, with proper documentation
  • Attend regular meetings as required
  • Stand Up, Department Head, Interdisciplinary Team, Town Hall, Quality Improvement, and others as directed by the Executive Director (ED)
  • Keep abreast of professional developments in the field by reading, attending conferences and training
  • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are met
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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