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Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) retirement plan
flexible scheduling
Opportunities for advancement

Job Description

Hy-Vee is a well-established grocery store chain known for its commitment to customer service, quality products, and a friendly shopping environment. With a strong presence in the Midwest, Hy-Vee has built a reputation as a community-focused grocer that values its employees as the core strength of the business. The company prides itself on creating a positive shopping experience "a helpful smile in every aisle" which reflects its dedication to customer satisfaction and operational excellence. Hy-Vee continuously innovates and enhances its services to meet evolving customer needs while maintaining a welcoming atmosphere in every location. Employees at Hy-Vee enjoy a supportive... Show More

Job Requirements

  • Must be physically able to exert up to 50 pounds frequently and 10 pounds constantly
  • Visual acuity including close and distance vision, depth perception and color vision
  • Ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
  • Must be punctual and reliable
  • Must adhere to company policies and guidelines
  • Must possess basic arithmetic and customer service skills
  • Ability to communicate clearly and effectively
  • Must be able to follow detailed but simple instructions
  • Ability to handle cash transactions accurately
  • Must maintain personal hygiene and dress standards
  • Ability to work daytime shifts
  • Willingness to assist in various store functions as needed

Job Qualifications

  • No formal education required
  • Previous cashier or customer service experience preferred but not required
  • Basic arithmetic skills including fractions, decimals and percentages
  • Ability to follow verbal and written instructions
  • Strong communication skills
  • Ability to handle cash and operate registers
  • Ability to work as part of a team
  • Professionalism and customer-focused attitude
  • Ability to multitask in fast-paced environment
  • Good physical stamina for standing and lifting
  • Knowledge of store products and promotional procedures

Job Duties

  • Provide prompt, efficient and friendly customer service by exhibiting caring, concern and patience
  • Smile and greet customers in a friendly manner
  • Make an effort to learn customers' names and address them personally
  • Assist customers by escorting them to products, securing out-of-reach products, loading/unloading heavy items, noting and passing along suggestions
  • Answer the telephone promptly and provide friendly service
  • Operate cash register accurately and scan products
  • Redeem promotional coupons, food stamps, WIC checks, issue rain checks, handle cash and credit transactions, and provide receipts
  • Place merchandise in bags or boxes and assist courtesy personnel
  • Answer customer questions and concerns and follow up appropriately
  • Follow local, state and company policies on sales of restricted items including tobacco, liquor and lottery
  • Ensure compliance with guidelines regarding WIC and food stamps
  • Stock, face, rotate merchandise, clean shelves and know location of merchandise
  • Maintain store safety and security awareness
  • Communicate clearly via intercom or telephone
  • Review weekly store ad for price changes and sales
  • Keep register area clean and well stocked
  • Verify cash register balances at shift start and end
  • Issue cash refunds or credit memorandums as needed
  • Practice proper sanitation and maintain clean work area
  • Adhere to personal hygiene and dress guidelines
  • Report to work on time and as scheduled
  • Assist store management with displays and special promotions
  • Understand code dates on perishables and explain to customers
  • Change register tape and ribbons as necessary
  • Assist in other store areas as needed
  • Perform other related duties and projects as required

Job Location

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