Chase Park Plaza Director of Catering & Convention Services

Saint Louis, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $54,900.00 - $61,700.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Health Savings Account with Company Match

401(k) retirement plan with company match

Paid Vacation and Sick Days

hotel discounts

educational assistance

Paid parental leave

Company paid life insurance

Company Paid Short Term and Long Term Disability Insurance

Various Employee Perks and Discounts

hospital indemnity

critical illness insurance

accident insurance

Job Description

Sonesta is a leading global hospitality company renowned for its diverse portfolio of upscale hotels, resorts, and extended stay properties. With a commitment to delivering exceptional guest experiences, Sonesta has established itself as a distinguished name in the hotel industry. The company prides itself on combining warm hospitality with innovative services to create memorable stays for both business and leisure travelers. Sonesta's dedication to quality and customer satisfaction has enabled it to build a loyal client base and expand its presence across multiple destinations worldwide.

The role of Catering and Conference Services Manager at Sonesta is a critical leadership po... Show More

Job Requirements

bachelor's degree in marketing or related field or equivalent experience
3+ years experience in a catering setting or related field with direct supervisory experience over a sales/catering team or equivalent combination of education and work experience
must speak fluent English
other languages preferred
demonstrable expertise in analysis and action taking
excellent oral and written communication
excellent organization skills
appropriate professional appearance and demeanor
proficient in Microsoft Word, Excel and PowerPoint
strong reading and writing abilities
mathematical skills including basic math, budgeting, profit/loss concepts, percentages, and variances
problem solving, reasoning, motivating, organizational and training abilities
ability to travel to attend workshops, tradeshows, conventions etc.
may require a valid driver's license
may be required to work nights, weekends and/or holidays
alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency

Job Qualifications

bachelor's degree in marketing or related field or equivalent experience
3+ years experience in a catering setting or related field with direct supervisory experience over a sales/catering team or equivalent combination of education and work experience
must speak fluent English
other languages preferred
demonstrable expertise in analysis and action taking
excellent oral and written communication
excellent organization skills
appropriate professional appearance and demeanor
proficient in Microsoft Word, Excel and PowerPoint
strong reading and writing abilities
mathematical skills including basic math, budgeting, profit/loss concepts, percentages, and variances
problem solving, reasoning, motivating, organizational and training abilities
ability to travel to attend workshops, tradeshows, conventions etc.
may require a valid driver's license
may be required to work nights, weekends and/or holidays
alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency

Job Duties

direct the day-to-day activities of the catering and conference services team
advise staff of formal policies and procedures
develop and maintain relationships with key clients in support of food and beverage sales and catering/banquet services
establish client base of organizations, associations and commercial business through direct outside sales efforts
accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders
identify operational problems impacting overall catering sales performance and work with departments on solutions
conduct banquet and catering facility tours and entertain clients according to company policy
assist clients with menu planning, food and beverage coordination, table arrangements, decoration options
arrange all details of conventions and catering events including room setups, staging, lighting, audiovisual, traffic flow, menus, decor, entertainment, group room blocks, VIP services and payment methods
promote teamwork and quality service through communication with other departments
schedule conventions and business group activities and coordinate with hotel departments
monitor and ensure all functions are set up, refreshed and broken down on schedule
perform other duties as assigned
may serve as manager on duty when required
negotiate food and beverage prices, function space, and hotel services within booking guidelines
plan and conduct pre-event and post-event meetings with clients and catering staff
assist in preparation of the annual departmental operating budget and financial plans
review daily posting of charges and resolve discrepancies
achieve budgeted revenues and personal sales goals
complete forecasts, plans, and sales production reports
attract and retain the best talent
develop and motivate a catering team responsible for sales and revenue goals
recommend or initiate salary, disciplinary or staffing actions
ensure proper training for team members
monitor, measure, and recognize team performance
support and promote company initiatives
handle employee issues professionally and timely
ensure success through the eyes of employees, guests, and owners
collaborate with resources across departments and corporate office
influence employees to perform to the highest standards and foster a trusting environment
focus on the mission and well-being of the department, hotel, and company
lead by example with integrity and respect
inspire team to embrace company values and people standards

Job Location

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