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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health savings account
Dental Insurance
Health Insurance
Paid parental leave
Disability insurance
401(k) matching
Tuition Reimbursement
Vision Insurance
Parental leave
Life insurance
Job Description
Sonesta International Hotels is the 8th largest hotel company in the United States and is expanding rapidly. The company boasts an impressive portfolio encompassing both full-service and focused hotels located primarily in major cities. Sonesta operates through a diverse set of owned, managed, and franchised properties, making its presence felt wherever guests may choose to stay. With a commitment deeply rooted in the human side of hospitality, Sonesta aims to deliver service filled with passion and loyalty, creating memorable experiences that truly resonate with its guests. Currently, Sonesta International Hotels caters to travelers through over 1000 properties spread across eight... Show More
Job Requirements
- Two years of experience as a server in full service restaurant preferred
- high school diploma or GED preferred
- food handlers certificate required
- TIPS certification required
- must be able to stand for entire shift
- must be able to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently
- able to tolerate extreme temperatures such as kitchens and freezers
- flexible to work variable days including weekends and holidays
- flexible to work variable shifts including days, nights, and overnights
- must read, write and speak English fluently
Job Qualifications
- Two years of experience as a server in full service restaurant preferred, preferably in a fine dining establishment
- high school diploma or General Education Degree (GED) preferred
- attentive, friendly, helpful and courteous to all guests, managers and fellow employees
- excellent organizational skills and attention to detail
- able to work quickly without compromising quality
- ability to work with minimal supervision and maintain a high level of performance
- must be able to stand and exert fast-paced mobility for entire shift
- ability to work cohesively with co-workers as part of a team
- food handlers and TIPS certificates required
- previous front facing guest service experience required
- must read, write and speak the English language fluently
- experience with computerized cash registers preferred
Job Duties
- Greet and acknowledge all arriving guests in a prompt and professional manner
- engage and interact with guests as appropriate
- respond to all guests’ questions and requests
- demonstrate complete knowledge of the food and beverage menu
- serve food and beverage orders after checking for correct temperature, appearance and portions
- refill when necessary
- operate POS system and ensure food orders are verified and transmitted in a prompt manner
- adhere to all cash handling and credit card policies and procedures
- periodically check-in with tables to ensure guests’ expectations are being met and exceeded
- maintain proper condition and cleanliness of dining areas, stations and servicing equipment
- complete all closing duties and reports as assigned
- adhere to established safety and sanitation guidelines
- adhere to uniform and grooming standards
- perform other duties or projects as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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