Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $20.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
travel benefits
Job Description
DV Aviation is a premier provider of Charter Flight Services with offices located in Midland and San Antonio, Texas. The company has built a strong reputation for delivering concierge-level service, catering to a discerning clientele who demand the highest standards in private air travel. Acting as a dedicated corporate flight department, DV Aviation ensures that every detail of the flight experience is handled with professionalism and precision. The company is committed to excellence by providing top-tier service and seamless solutions that meet the diverse aviation needs of their clients. With a focus on reliability, safety, and customer satisfaction, DV Aviation continues to be a leader in the charter aviation industry, supporting both business and leisure travelers with personalized flight arrangements and comprehensive logistics management.
The role of Charter Associate at DV Aviation is a full-time, on-site position based in Midland, TX. This important role centers on coordinating flight schedules and managing client inquiries to provide a superior level of service. The Charter Associate serves as a vital communication liaison between clients and flight crews, ensuring all details from trip logistics to schedule changes are handled efficiently and accurately. Responsibilities include preparing necessary flight documentation, monitoring any adjustments to flight plans, and maintaining client satisfaction throughout the entire process. This role requires someone with exceptional organizational skills, attention to detail, and the ability to work under pressure while juggling multiple tasks. The ideal candidate will have a strong background in customer service, familiarity with aviation software, and the flexibility to work non-traditional hours as needed. By joining DV Aviation as a Charter Associate, individuals will become part of a dynamic and highly professional team that values excellence, teamwork, and dedication to providing unparalleled flight service experiences.
The role of Charter Associate at DV Aviation is a full-time, on-site position based in Midland, TX. This important role centers on coordinating flight schedules and managing client inquiries to provide a superior level of service. The Charter Associate serves as a vital communication liaison between clients and flight crews, ensuring all details from trip logistics to schedule changes are handled efficiently and accurately. Responsibilities include preparing necessary flight documentation, monitoring any adjustments to flight plans, and maintaining client satisfaction throughout the entire process. This role requires someone with exceptional organizational skills, attention to detail, and the ability to work under pressure while juggling multiple tasks. The ideal candidate will have a strong background in customer service, familiarity with aviation software, and the flexibility to work non-traditional hours as needed. By joining DV Aviation as a Charter Associate, individuals will become part of a dynamic and highly professional team that values excellence, teamwork, and dedication to providing unparalleled flight service experiences.
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or aviation-related roles
- proficiency in Microsoft Office Suite
- excellent communication skills
- ability to work onsite in Midland, TX
- availability to work non-traditional hours
- strong multitasking abilities
- attention to detail
Job Qualifications
- Strong organizational skills
- excellent verbal and written communication skills
- familiarity with flight scheduling software
- knowledge of aviation industry standards
- proficient in Microsoft Office Suite
- prior experience in aviation, hospitality, or travel industry preferred
- problem-solving and decision-making abilities
- ability to multitask under pressure
- experience providing exceptional customer service
- adaptable to dynamic work environments
Job Duties
- Coordinate flight schedules
- manage client inquiries
- provide superior customer service
- ensure seamless communication between clients and flight crews
- handle trip logistics
- prepare necessary flight documentation
- monitor schedule changes
- maintain client satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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