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Charley's Food Service Foreman

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.66 - $26.45
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid holidays
Dental Insurance
Health Insurance
401(k)
Disability insurance
Paid Time Off

Job Description

ROB CHARLEYS STK 0195 is a distinguished establishment within the hospitality and restaurant operations sector, known for delivering exceptional dining experiences to its customers. As part of the Exchange, a reputable organization committed to providing quality food and service, ROB CHARLEYS STK 0195 stands out by fostering a team-oriented and customer-centric culture. The Exchange not only focuses on customer satisfaction but also prioritizes the growth and development of its associates by offering comprehensive training programs, competitive benefits, and a supportive work environment. This approach ensures that the team members are well-equipped to meet and exceed the expectations of their clientele while advancing their own careers within the food service industry.

As a Food Service Foreman at ROB CHARLEYS STK 0195, you will take on a vital leadership role, guiding a team of dedicated Food Service Workers to achieve and surpass sales and customer engagement goals. Your responsibilities will include planning and executing daily and weekly workloads, creating schedules that align with both customer and business needs, and fostering a culture of accountability through clear expectations and performance management. The role requires a proactive approach to handling negative customer experiences, empowering your team to address and resolve issues promptly to maintain the highest standards of customer satisfaction.

This position offers flexible scheduling options and a competitive salary range from $22.66 to $26.45 per hour, reflecting the importance of the role within the organization. Additionally, associates benefit from a comprehensive package that includes medical, dental, life, and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan for qualifying employees. Access to base facilities and participation in the Mass Transit program further enhance the benefits of being a part of this team. The employment type involves working varied shifts, including mornings, evenings, and weekends, underscoring the need for flexibility and dedication.

The Food Service Foreman position is more than just a job; it is an opportunity to be a part of a supportive community focused on growth, accountability, and extraordinary customer experiences. You will lead by example, promoting a positive team culture, utilizing business knowledge to optimize performance, and ensuring every customer encounter is welcoming and memorable. Your leadership will be instrumental in creating an environment where team members feel valued and motivated to contribute their best, making ROB CHARLEYS STK 0195 a standout destination within the Exchange network.

Job Requirements

  • Six months of restaurant or food service operations experience
  • Ability to lift up to 50 pounds
  • Willingness to work mornings, evenings, and weekends
  • Ability to learn and adapt to current technology needs
  • Excellent attention to detail
  • Ability to think quickly and take initiative
  • Willing and able to cross-train in other store areas
  • Must have a welcoming and helpful attitude toward customers and team members

Job Qualifications

  • Six months of restaurant or related food service operations experience
  • Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA)
  • Ability to lift up to 50 pounds
  • Ability to learn and adapt to current technology needs
  • Excellent communication skills
  • Basic computer skills
  • Strong leadership qualities to lead teams toward organizational objectives

Job Duties

  • Lead a team of food service workers to meet sales and customer engagement goals
  • Plan and execute daily and weekly workloads
  • Create work schedules aligned with customer and business needs
  • Foster a culture of accountability through clear expectations and performance management
  • Respond promptly to and deescalate negative customer experiences
  • Empower team members to provide exceptional customer service
  • Promote a positive and customer-centric team environment

Job Criteria

Experience

Mid Level (3-7 years)


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