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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.66 - $26.45
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
401(k)
Disability insurance
Paid Time Off
Job Description
ROB CHARLEYS STK 0195 is a distinguished establishment within the hospitality and restaurant operations sector, known for delivering exceptional dining experiences to its customers. As part of the Exchange, a reputable organization committed to providing quality food and service, ROB CHARLEYS STK 0195 stands out by fostering a team-oriented and customer-centric culture. The Exchange not only focuses on customer satisfaction but also prioritizes the growth and development of its associates by offering comprehensive training programs, competitive benefits, and a supportive work environment. This approach ensures that the team members are well-equipped to meet and exceed the expectations of their clientele... Show More
Job Requirements
- Six months of restaurant or food service operations experience
- Ability to lift up to 50 pounds
- Willingness to work mornings, evenings, and weekends
- Ability to learn and adapt to current technology needs
- Excellent attention to detail
- Ability to think quickly and take initiative
- Willing and able to cross-train in other store areas
- Must have a welcoming and helpful attitude toward customers and team members
Job Qualifications
- Six months of restaurant or related food service operations experience
- Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA)
- Ability to lift up to 50 pounds
- Ability to learn and adapt to current technology needs
- Excellent communication skills
- Basic computer skills
- Strong leadership qualities to lead teams toward organizational objectives
Job Duties
- Lead a team of food service workers to meet sales and customer engagement goals
- Plan and execute daily and weekly workloads
- Create work schedules aligned with customer and business needs
- Foster a culture of accountability through clear expectations and performance management
- Respond promptly to and deescalate negative customer experiences
- Empower team members to provide exceptional customer service
- Promote a positive and customer-centric team environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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