Chapter and Events Manager

The Virginia Restaurant, Lodging & Travel Association (VRLTA) is a well-established nonprofit organization dedicated to advocating for, supporting, and advancing the interests of the hospitality and tourism industries in Virginia. With a long history of serving members ranging from independent restaurants and hotels to major tourism entities, VRLTA fosters a strong community network through education, advocacy, and promotional events. The association works tirelessly to provide valuable resources and opportunities for its members, which include small businesses, large corporations, and everything in between. Being a pivotal organization in Virginia's hospitality sector, VRLTA offers its employees a dynamic and engaging workplace where professionalism meets passion for the travel and tourism industries.

The role of Chapter & Events Manager at VRLTA is a full-time position based in the Richmond office. This role is essential to the vitality and engagement of VRLTA’s membership base and broader community. The Chapter & Events Manager is responsible for supporting and managing a variety of events that help cultivate meaningful connections among members and non-members alike. This position requires careful coordination and oversight of the organization’s eight VRLTA Chapters’ events and Chapter Board meetings, in addition to larger statewide events, such as the Fall & Winter Membership meetings, Ordinary Awards reception, Legislative events, VPSI Conference, and Governors Tourism Conference. The manager will collaborate closely with senior leadership, including the Vice President of Membership & Business Development and the Director of Marketing & Communications, ensuring that event promotion, registration, and execution processes are seamless and aligned with strategic goals.

This position blends hands-on event management with strategic planning and member engagement. The successful candidate will maintain event registration accuracy, ensure timely communication with attendees and sponsors, and provide detailed registration and invoicing reports. They will also play a vital support role during key legislative and educational initiatives, assisting different departments with conferences, fundraising events, and advocacy activities. A key aspect of the job is managing virtual Chapter Board meetings, including scheduling, agenda preparation, and communication, facilitating each chapter’s smooth operation and engagement.

The ideal Chapter & Events Manager is not only highly organized and flexible but also embodies personal attributes such as reliability, independence, trustworthiness, positivity, and a strong service orientation. This role demands excellent problem-solving skills, follow-through, and a proactive attitude, along with the ability to stay calm under pressure and to maintain a work-life balance. Overall, this position offers an excellent flexible and fun work environment coupled with a competitive salary and commission structure. Candidates looking for a fulfilling career in a supportive, professional environment within the hospitality and travel sectors will find this role particularly rewarding.