Centralized Hotel Controller

Suffolk, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $84,400.00 - $120,400.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

hybrid work environment

Employee Discounts

Job Description

Crestline Hotels & Resorts is a distinguished hospitality management company known for its diverse portfolio of select service and extended stay hotels across various regions. The company prides itself on delivering exceptional guest experiences and maintaining high operational standards in every property it manages. With a commitment to excellence and innovation, Crestline Hotels & Resorts emphasizes a strong corporate culture that fosters employee growth, inclusivity, and professionalism. They are recognized for their strategic approach to hotel management, optimizing financial performance, and maintaining rigorous compliance with industry standards. The company's regional office in Virginia Beach, VA, serves as a hub for centralized operations and oversight, supporting multiple hotel properties to ensure seamless financial and operational management.

The Centralized Controller role at Crestline Hotels & Resorts is a pivotal position within their accounting framework, responsible for overseeing a dedicated team of Property Accountants who provide comprehensive accounting support to approximately 15-18 Select Service and Extended Stay hotels. This position operates within a centralized accounting environment and reports directly to the Director of Centralized Accounting. As a Centralized Controller, you will play a critical role in managing and training your accounting team to adhere to established standardized procedures and financial guidelines. Your leadership will ensure compliance with internal and external audit requirements, guarantee the accuracy of financial reporting, and maintain strict adherence to CHRI-established accounting protocols.

The role demands a high level of proficiency in financial analysis, cash flow management, and regulatory compliance, addressing everything from hotel revenues and expenses to balance sheet reconciliations and tax obligations. You will be responsible for analyzing significant financial data, identifying variances compared to budgets or previous years, and advising senior management on improvement strategies. Your expertise will assist in implementing cost-effective practices and internal controls to safeguard the company's assets and enhance productivity across all hotel operations. Additionally, effective communication across multiple levels of management — including Directors, Senior Management, and Hotel General Managers — is essential to successfully fulfill the duties of this position.

The Centralized Controller position requires an individual capable of working independently while maintaining a collaborative approach to problem-solving and policy development. With a strong emphasis on hospitality accounting standards and GAAP, this role is ideal for professionals seeking to advance their career within a reputable hotel management firm that values integrity, accuracy, and operational excellence. This hybrid role based out of the Virginia Beach regional office offers a dynamic, multifaceted career opportunity with Crestline Hotels & Resorts, focusing on delivering strategic accounting leadership to multiple hotel properties focused on select service and extended stay accommodations.

Job Requirements

Bachelor's degree in accounting from an accredited university/college
three years of related experience or any equivalent combination of education and experience
strong computer skills in Excel, Word, PowerPoint
knowledge of GAAP and hospitality accounting standards
proven ability to work independently
ability to communicate effectively with internal and external customers
experience with select service hotels preferred
must comply with all Crestline standard operating policies and procedures
ability to manage and train a team of accountants
capable of handling multiple projects and deadlines independently
must be based in or able to work in a hybrid role at the Virginia Beach regional office

Job Qualifications

Bachelor's degree in accounting from an accredited university/college
three years of related experience or any equivalent combination of education and experience that provides the above skills, knowledge, and abilities
experience working with select service-branded hotels is preferable
strong computer skills including Excel, Word, PowerPoint
working knowledge of various hotel information systems
knowledge of GAAP and hospitality accounting standards
ability to effectively deal with internal and external customers
excellent communication and supervisory skills

Job Duties

Approach all situations with guests, employees, vendors, corporate office, and ownership in an attentive, friendly, courteous, and service-oriented manner
Ensure compliance with all Crestline standard operating policies and procedures
Ensure compliance with all audit requirements
both internal and external
Ensure that hotel revenues and expenses are accurately recorded in accordance with CHRI-established guidelines
Investigate and critique variances to budget or to the prior year and offer practical improvement methodologies to management
Ensure financial reporting packages are processed in accordance with CHR requirements meeting various due dates and deadlines
Ensure that all balance sheet bank accounts are reconciled on a timely basis
Effectively manage and communicate cash flow related issues including the accurate and timely preparation of cash flow statements, management of receivables, payables, cash balances, control mechanisms, and timely deposits of all funds
Analyze financial data and operations to assist and advise management in maintaining the hotels' financial objectives
Maximize efforts towards productivity, identify problem areas and assist in resolving and implementing new policies and procedures
Ensure hotels' compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and proper execution of all operational taxes
Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, and payroll
Identify and report discrepancies to Directors and offer recommendations for corrective action
Search for more efficient or cost-effective procedures to improve current processes and make appropriate recommendations to Directors of Centralized Accounting
Additional duties as directed by the Director