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Central Market (Austin Westgate) Bread Production Rep - Full-Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $1.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts

Job Description

Central Market is a distinguished specialty grocery chain that began its journey in 1994 in Austin, Texas. Over the years, it has expanded to multiple locations across the state, becoming a leader in providing fresh, high-quality food items sourced directly from farms, vineyards, and artisan producers. Central Market prides itself on offering an exceptional variety of goods including hundreds of cheeses, thousands of wine selections, expansive produce sections, and aisles filled with food experts. The brand is well-known for its commitment not only to quality but also to community values, seeing food as a way to unite families, preserve cultures, and inspire new traditions. Each store serves not just as a marketplace, but as a vibrant community hub where goods, services, and ideas dedicated to food lovers are exchanged and celebrated.

The Production Representative role at Central Market is vital to maintaining the superior quality and freshness that customers have come to expect. This position requires availability during days, evenings, and weekends, demonstrating flexibility and dedication to the store's needs. The focus of the role is diverse and includes duties such as mixing, shaping, baking, wrapping, and stocking products, all essential steps in the production process that directly impact the customer experience. Quality control is a key responsibility, ensuring that only the freshest and highest standard products make it to the sales floor. The Production Representative also plays an important role in maintaining sanitary conditions within the department, following all health and safety guidelines.

Organizational skills are crucial, as the role involves managing back storage, freezer, walk-in, and production areas effectively. This also includes reading and executing the daily production lists to meet the store’s operational requirements. Customer service is a significant part of the job, from answering inquiries to taking orders over the phone, and even demonstrating or preparing samples to engage customers. Monitoring product quality and managing shrinkage are important to maintain profitability. The role also involves ordering and receiving products and supplies, maintaining transfer records, pricing, and continuous stocking. Successful candidates will frequently use suggestive selling techniques to maximize sales while providing superlative customer experiences.

The Production Representative role is dynamic and requires a blend of technical baking or production skills, organizational capability, and excellent interpersonal communication. The position demands physical activity such as lifting up to 50 pounds, bending, reaching, pushing, and pulling, often in a fast-paced and flexible working environment that may include overnight shifts or working during holidays. Central Market values diversity and expects its employees to demonstrate this value in their work and interactions. For those passionate about food, community engagement, and quality, this job offers a rewarding career path in a respected and growing company.

Job Requirements

  • Lift and carry moderate to heavy loads (minimum of 50 lbs)
  • Bend, reach, push, and pull
  • Ability to work overnight and flexible schedules (days, evenings, weekends, and holidays)

Job Qualifications

  • Experience with commercial production preferred
  • Excellent interpersonal and communication skills
  • Ability to handle stressful situations
  • Good verbal and written communication skills
  • Knowledge and preparation of baking goods preferred
  • Values diversity

Job Duties

  • Mixing, shaping, baking, wrapping and stocking of products
  • Ensures quality control of all product before sending to sales floor
  • Maintains sanitation in the department
  • Maintains organization of back storage, freezer, walk-in and production area
  • Reads and executes daily production list
  • Provides customer service such as answering questions, taking orders on the phone
  • Assists in monitoring the quality of goods and monitors shrink
  • Orders and receives products and supplies
  • Maintains transfer records
  • Preps, wraps, prices, sells and stocks products continuously
  • Demos or prepares customer samples for self-serve
  • Provides superlative customers service
  • Uses suggestive selling techniques to maximize sales

Job Criteria

Experience

Mid Level (3-7 years)


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