Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
short-term disability
long-term disability
Life insurance
Tuition Reimbursement
paid Volunteer Time Off
company holidays
Sick Time
Paid vacation
Job Description
Takeda is a global biopharmaceutical leader committed to developing innovative specialty pharmaceuticals and providing exceptional patient support. Renowned for its dedication to improving the lives of patients with rare diseases, Takeda combines cutting-edge science with a patient-centric approach to create life-changing therapies. The company is recognized as a Global Top Employer, fostering an inclusive and collaborative culture where employees are empowered to contribute meaningfully. Takeda values diversity, equity, and inclusion, and it strives to maintain a work environment that supports both personal and professional growth.
Located in Indianapolis, Indiana, Takeda's BioLife Plasma Services operates state-of-the-art plasma donation centers focused ... Show More
Located in Indianapolis, Indiana, Takeda's BioLife Plasma Services operates state-of-the-art plasma donation centers focused ... Show More
Job Requirements
- High school diploma or equivalent
- Ability to walk and/or stand for the entire work shift
- Will work evenings, weekends, and holidays
- Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
- Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs., and rarely 50 lbs.
- Fine motor coordination, depth perception, and ability to hear equipment from a distance
- Prolonged glove wear due to potential exposure to bloodborne pathogens (risk level 1)
Job Qualifications
- High school diploma or equivalent
- One or more years minimum experience working in a customer or patient facing role is helpful
- Strong customer service skills
- Effective communication abilities
- Ability to operate office equipment
- Basic computer proficiency
Job Duties
- Answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
- Assist donors with appointments
- create or pull donor record files
- Provide customer service to donors and fellow employees
- Maintain orderly filing system, purging records
- Report to center management team in identifying operational opportunities for continuous improvement
- Initiate changes to center processes through use of company approved procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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