Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
short-term disability
long-term disability
Life insurance
Tuition Reimbursement
paid Volunteer Time Off
company holidays
Sick Time
Paid vacation

Job Description

Takeda is a global biopharmaceutical leader committed to developing innovative specialty pharmaceuticals and providing exceptional patient support. Renowned for its dedication to improving the lives of patients with rare diseases, Takeda combines cutting-edge science with a patient-centric approach to create life-changing therapies. The company is recognized as a Global Top Employer, fostering an inclusive and collaborative culture where employees are empowered to contribute meaningfully. Takeda values diversity, equity, and inclusion, and it strives to maintain a work environment that supports both personal and professional growth.

Located in Indianapolis, Indiana, Takeda's BioLife Plasma Services operates state-of-the-art plasma donation centers focused ... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to walk and/or stand for the entire work shift
  • Will work evenings, weekends, and holidays
  • Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
  • Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs., and rarely 50 lbs.
  • Fine motor coordination, depth perception, and ability to hear equipment from a distance
  • Prolonged glove wear due to potential exposure to bloodborne pathogens (risk level 1)

Job Qualifications

  • High school diploma or equivalent
  • One or more years minimum experience working in a customer or patient facing role is helpful
  • Strong customer service skills
  • Effective communication abilities
  • Ability to operate office equipment
  • Basic computer proficiency

Job Duties

  • Answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
  • Assist donors with appointments
  • create or pull donor record files
  • Provide customer service to donors and fellow employees
  • Maintain orderly filing system, purging records
  • Report to center management team in identifying operational opportunities for continuous improvement
  • Initiate changes to center processes through use of company approved procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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