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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,300.00 - $69,000.00
Work Schedule
Flexible
Benefits
Paid Time Off
Volunteer days
Military leave
401k Match
comprehensive benefits
training reimbursement
Education Reimbursement
Job Description
The United Service Organizations (USO) is a globally recognized nonprofit organization dedicated to supporting and strengthening America's military service members and their families. With a mission that spans across the globe, the USO operates a network of centers that provide essential services, programs, and a welcoming environment for military personnel. Renowned for its commitment to enhancing the morale, welfare, and overall well-being of the troops, the USO has established itself as a trusted resource and a place that fosters community and support for those who serve. As a certified Great Place to Work, the USO boasts an exceptional workplace culture... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years work experience in event management marketing retail customer service recreation facility or related role
- Relevant experience in nonprofit military multicultural or global organization preferred
- Strong interpersonal customer service and problem-solving skills
- Proficiency in computers and electronics including Microsoft Office Suite
- Knowledge of volunteer management software and social media platforms preferred
- Ability to exercise sound judgment on sensitive and confidential information
- Ability to manage multiple projects with attention to detail
- Ability to work collaboratively in a team environment
- Ability to perform basic math and follow proper cash handling and reporting
- Willingness and ability to work non-standard hours
- General knowledge of military community preferred
- Ability to obtain and maintain security clearances and valid driver’s license
- Ability to obtain and maintain valid US passport and foreign driver’s license where applicable
- Must be a strong advocate of the USO’s mission
Job Qualifications
- High school diploma or equivalent
- 2+ years work experience in event management marketing retail customer service recreation facility or related role
- Relevant experience in nonprofit military multicultural or global organization preferred
- Strong interpersonal customer service and problem-solving skills
- Ability to interact with USO leadership general public and military audiences with integrity and professionalism
- Proficiency in computers electronics and Microsoft Office Suite
- Knowledge of volunteer management software social media platforms experience with Digital Cheetah preferred
- Ability to exercise sound judgment on sensitive and confidential matters
- Initiative self-motivation attention to detail and ability to manage multiple projects
- Ability to work collaboratively in a team environment
- Basic math skills ability to handle cash donation reporting and budget reconciliation
- Willingness to work non-standard hours
- General knowledge of military community preferred
- Ability to obtain and maintain security and background clearances and valid driver’s license
- Ability to obtain and maintain valid US passport and foreign driver’s license where applicable
- Strong advocate of the USO’s mission
Job Duties
- Execute day-to-day Center operational procedures ensuring a cost-effective safe welcoming and clean environment
- Monitor and maintain facilities and equipment enforcing sanitary and food-handling guidelines
- Engage and interact with Center visitors serving as a subject matter expert about amenities tours classes programs and services
- Help maintain Center operations within budget monitoring inventory handling cash and providing operational and financial reports
- Create and maintain a Standard Operating Procedure file detailing local operations and activities
- Assist in planning overseeing and leading execution of operational areas including programs logistics inventory management budget social media and database management
- Assist with communications compiling preparing announcements stories and photos for social media local media and website publications
- Deliver or assist in managing planning and evaluation of USO programs activities and events including coordinating materials and assets
- Assist Center Operations Manager in reviewing programs and service needs recommending and implementing changes
- Develop and maintain relationships with military community leaders partners donors and media representatives
- Coordinate resources including volunteers materials and supplies for programs events and activities
- Communicate key information to volunteers maintaining volunteer database generating reports and coordinating training
- Direct prospective volunteers through application process implement volunteer recognition events submit Volunteer of the Quarter nominations
- Operate USO or personal motor vehicle as required
- Perform other duties including backfilling positions as directed by senior leaders
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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