
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Paid Time Off
Volunteer days
Military leave
401k Match
Health Insurance
training and education reimbursement
comprehensive benefits
Job Description
The United Service Organizations (USO) is a renowned nonprofit organization dedicated to supporting service members and their families across the globe. With a mission that spans continents and cultures, the USO provides programs, services, and live entertainment to boost the morale and well-being of military personnel. Recognized as a Certified Great Place to Work for 2023-2024, the USO is widely respected for its positive workplace culture, community contribution, and commitment to diversity and fairness. Employees consistently report high levels of pride, a strong sense of purpose, and a welcoming environment that celebrates inclusivity regardless of race or gender. The organization's... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years relevant work experience
- Strong interpersonal communication skills
- Proficiency in Microsoft Office and related software
- Experience with volunteer management and social media tools preferred
- Ability to handle confidential and sensitive information
- Ability to manage multiple projects and priorities
- Availability to work flexible and non-standard hours
- Ability to obtain necessary credentials and clearance
- Valid driver’s license
- Must be mission-driven and team-oriented
- Resume and cover letter required
- Background checks including education criminal and driving
- Local candidates preferred for Fort Campbell KY location
Job Qualifications
- High school diploma or equivalent
- 2+ years work experience in event management marketing retail customer service recreation facility or related role
- Relevant experience in non-profit military multicultural or global organizations preferred
- Strong interpersonal customer service and problem-solving skills
- Proficiency with computers electronics and software including Microsoft Office
- Working knowledge of volunteer management software and social media platforms
- Experience with Digital Cheetah preferred
- Ability to exercise sound judgment handling confidential information
- Demonstrated initiative self-motivation and attention to detail
- Ability to manage multiple projects with competing priorities
- Ability to work collaboratively in a team environment
- Basic math skills and knowledge of cash donation handling and reporting
- Willingness to work non-standard hours
- General knowledge of military community preferred
- Ability to obtain and maintain required credentials including security screening and valid driver’s license
- Ability to obtain and maintain valid US passport and foreign driver’s license if applicable
- Strong advocacy for the USO’s mission
Job Duties
- Execute day-to-day center operational procedures ensuring a cost-effective safe welcoming and clean environment
- Monitor and maintain facilities and equipment ensuring readiness and safety compliance
- Engage and interact with center visitors providing expert information and resolving issues
- Help maintain center operations within budget including inventory reporting and cash handling
- Create and maintain Standard Operating Procedure files for operational consistency
- Support planning and execution of programs logistics inventory management budget and social media
- Assist with program communications and awareness including social media content creation
- Manage planning and evaluation of events and activities on and off military installations
- Assist in reviewing and recommending new programs and services
- Develop and maintain relationships with military community leaders partners donors and media
- Coordinate resources including volunteers materials and supplies for events and programs
- Communicate key information to volunteers manage volunteer database and recognition events
- Direct volunteer applications training and improve volunteer participation
- May operate USO or personal vehicle as required
- Perform other duties including backfilling for management positions as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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